Renae, Troy and Mita make the car buying process genuinely pleasurable. Nothing is too much trouble and their prices are very keen too. What’s not to like. Troy has an in depth product knowledge coupled with a very likeable demeanour. What’s not to like? Am I a repeat customer and their are a myriad of reasons for that. Well done yet again Robina Volkswagen. Five stars all round.
Troy was awesome. Very accommodating with test drive times, any questions & even a loan car due to a gap between my selling my car & delivery of the new one. Would definitely recommend Troy & VW Robina to anyone looking to purchase a Volkswagen. Thank You. :-)
**Please note: you may only publish this if you black out my number plates!
Overall, we were super impressed with the process of purchasing the vehicle. We were looked after each step of the way, welcomed into the dealership etc.
We haven't been too impressed with the follow up support though. We had difficulty getting in contact with our salesman to discuss a couple of issues. At least when the dealership made a few mistakes around our 2k service, they have provided us with a 10% discount next service.