Safford Kia of Salisbury

1911 N Salisbury Blvd
Salisbury, MD 21801

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1.0 rating of Safford Kia of Salisbury
1.0 out of 5

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Based on 2 Reviews

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1 Star Rating
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Went to Sherwood Kia in Salisbury Maryland signed all the paperwork and contract, gave $500 cash money for down payment and left with a car, three weeks later I get a email which I still have on my phone stating that they have lost all our personal information on the transfer of paper work to the upstairs, then the bank that they had got the loan through called us to get information, and they had lied to the bank so they could get a sale, a week later I get a call from them saying that they need $2500 more or bring the car back or they were going to report the car stolen, and we can't get our $500 back because of the mileage we put on the car we signed a contract for and thought was ours, went to Preston got a car from them no problem, told them what happened to us and they were dumbfounded!!!!!! Will be getting a lawyer to handle this situation!!!!!!!!!!
East New Market, MD
1 Star Rating
Overall Experience
WARNING!!!!!!! DON'T BUY HERE THEY LIE TO YOU!!!!! I bought an Optima from them in September. The salesman told me that if I bought the "appearance package" my paint would be covered from damage like rocks chipping the paint. I found a chip in my paint, made an appointment to have it fixed. After the looked at it I was told paint wasn't covered and handed a bottle of touch up paint. When I complained I was send to Ron in finance who after some arguing agreed to cover it "this one time" then he talked to the body shop and found out how much it cost, he then decided he wasn't going to honor his word. So I have now been lied to twice.
Federalsburg, MD