near Enola Pennsylvania
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I have been here several times over the past two years and feel the service has really gone downhill. I was scheduled an appointment toward the end of the day so while Rita did my hair she only talked about how excited she was for the end of her shift. The other girls began to clean and close up shop which made me very uncomfortable. I understand starting to clean things but with an hour left before closing you don't need to start heavy duty cleaning. She rushed my entire cut, rinsed with cold water and about ripped my hair from my head as she dried it. She never even asked how I wanted my hair cut or highlighted. My head is still sore hours later. I am used to receiving a style with my cut but not at this place. They dry the water from your hair and push you out the door. The prices went up and the service went down!! Will not be returning.
Can not honestly give more than 2stars.
I have been a regular customer and most stylist there have done my hair. Lately they are all abit sloppy. I agree with the last comment , I too have been rushed out the door and expected to leave a tip. That irks me! Asking me if I'd like to leave a tip on my card? IF I chose to leave a tip then I will tell you to ad it to my card. Asking me is RUDE! IF MY STYLIST EARNED A tip then it's my choice to give it.
Not happy with this place anymore.
Time to move on, look elsewhere.
I got a Tip for ya: don't gossip while a customers is sitting. You never know who she might know :flushed::rolling_eyes:
Sorry I can't honestly write a good review. this place seems they seem to think they are the best at what they do but they are not. Maybe a few stylist who actually take the time to
Listen and work at thier profession. Bobbi, Michelle and Leah all seem to be on top of their game. The new young girl needs to go. She's rude and unprofessional. Not to mention unpleasant behind a desk. I read the other comments and have to agree if it's the same young girl. She needs some customer service training , not to mention lacks respect.
Most of these girls are from the hair cutters in Mechanicsburg and left to open this shop. I suspect they took customers too. Not nice!
I have been in and out of here and won't be returning. I have had my hair cut and eye brows done. Both of which Iv been disappointed with. I have sat in the chair and listened to a certain stylist discuss her medical situation over and over again and also discuss other customers . This makes me think if I am being discussed as well? Interesting. They seem to rush you in and out and my shampoo was sloppy with cold water. A quick rinse and I was out of the chair with water running down my face.
It's a beautiful place. Very up to date and decorated nicely. But that doesn't give a good haircut .Won't recommend
Leah is genuine, friendly, and most importantly an amazing hair stylist. Just recently my daughter asked for her hair to be shaded (ombre). I was nervous that it would not come out right. Leah did an outstanding job. Her hair looks so natural and I have never seen my daughter so happy.
Its always a great experience at the salon with all the friendly faces, fresh ideas & great rates!