Feedback was shared during pick up of vehicle. Sales person was completely clueless about everything and most definitely needs more training, coaching, shadowing - anything. After purchase was complete, sales person texted my personal phone at 11:03 pm saying "Yo". Not at all professional.
Price of purchase was good therefore the completion of transaction. Trade in, like most dealerships, was low and very little room on price. Sales person failed again?
If you need further feedback contact me at 414 426 8838.
Thank you for sharing your feedback regarding your recent experience at the dealership. I enjoyed speaking with you and felt we addressed your concerns. Please feel free to contact me in the future if anything arises that you are uncomfortable with.
Again, thanks for your input and we really appreciate your business.
Schlossmann Honda City
My family has purchased Honda cars for years, so it was only fitting that when it came time to purchase my first vehicle, it had to be a Honda. I worked with both Peter and Mike on the sales floor to arrange the test drives and all the paperwork. The entire process went so smoothly, I couldn't have asked for a better experience. Thank you Honda!
Our dealing with Peter and Jason, as in the past.....Top Notch.
Thank you Bob and Renee for your loyal business and the great review!
Peter and his assistant Sean were amazing! They made this car buying experience wonderful and I couldn't have asked for more. Best customer service and very attentive to my needs. I walked away with more than I could have ever hoped for. Thank you!!
Second car I've leased through Honda City. Very enjoyable and low pressure experience. Peter, Sean, and Tom were great to work with.
So glad to hear you had a great experience with everyone at Honda City. We enjoy hearing from our customers and look forward to seeing you again soon.
OURS SALES REP PETER WAS A GREAT PROFESSIONAL. I LOVED THE APPOINTMENT STYLE OF MEETING AFTER TELLING HIM WHAT I REALLY WANTED. i NEVER HAD TO WEATHER THE WEATHER AND HE KNEW WHAT FEATURES THE CRV HAD. HE INVITED US BACK IF WE HAD FURTHER TRAINING NEEDED. i WILL BUY A HONDA AGAIN BUT NOT FOR A WHILE. LOVIN IT.
I always come back to Honda because of the excellent service
Thank you for your loyalty Kristine we truly appreciate it!
I was in the market for a new vehicle and was considering multiple brands and models (Infiniti, Nissan, Hyundai, etc.) and visited at least five dealerships in the area. Out of all of those experiences, my dealings with Peter at Honda City was the best. The time he spent with me on the test drives made me feel like I was his only customer (and I certainly wasn't) and he didn't use hard sales or high-pressure tactics. Also, every aspect of his purchase estimate was true - no exaggerations, gimmicks or shell games. Even on a very busy Saturday, the closing process only took two hours from my arrival to driving off the lot in my new Accord. It was also well choreographed: each member of the team (Tracy, Jamie and Sean) did their part efficiently and effectively, and at no time did I sit idle or feel my time being wasted. I can say with confidence my time with Sean was both informative and entertaining. Overall, I was treated like a VIP; every person I interacted with seemed truely concerned about my needs and preferences, and I highly recommend purchasing from this dealership.
Thank you Cindy for taking the time to share your experience. We appreciate your business and look forward to seeing you again very soon.
Why was it necessary to make two inquiries in to my credit file? Schlossmann did one, and Honday Financial did another- don't you know how this lowers credit scores? And, why did I have to wait for the check for payment on my trade? I should have been given that at the same time I took delivery of my new vehicle.
My mom bought her car from Peter, so when I went to buy my first car I went to Peter too since my mom had such a great experience with him. My experience was no different. He was very helpful in helping me make a decision on a car that was both what I wanted and affordable for me. He is very busy but is efficient and makes you feel like you're his only customer. I would recommend Honda City and Peter to anyone I know looking for a car!!
Courtney, thank you for sharing your family's experience with Peter and Schlossmanns. We appreciate your business.
It's always a pleasure working with Peter and Brad. They make buying or leasing a vehicle easy and painless!!
From Peter, Brad and everyone at Schlossmann, thank you for the kind words and mostly, for your continued business. We greatly appreciate it!
Excellent experience working with Peter Froehlich!
Everyone treated us like old friends. Very nice, keep up the good work. Thanks
Peter Froelich was extremely helpful throughout the process of ordering, purchasing and delivery of the vehicle. He did his best to overcome the delivery delay that occurred, and spent time with us after the purchase was complete to make sure we knew how everything worked.
Experience was excellent. Peter did an awesome job. Very personable.All Employees were very friendly.
Most satisfying car buying experience. Very professional service. Our salesman
Peter, took care of everything for us.