Super dealership, all sales people were really natural and friendly, efficient and seemed genuinely happy to help. John Billman is the BEST! This is our second time working with him. Thanks for the sweet car!
Thanks for the sweet feedback, Stacy! Our salespeople work hard to make sure our customers find their perfect match so we are happy to hear that John helped you find the perfect car for the second time! Thanks for coming back - we hope to see you again next time.
I had a great experience with the service staff at Honda. Jhun was very friendly and informative and helped me with my car. The whole staff was considerate of timeliness and did a great job with my car.
Thank you for the review. We appreciate your kind words and are glad you chose Honda City for your service visit! It is always nice to hear customers speak fondly of our staff and it makes us happy to know that they are sharing their car knowledge with you! Thanks for the positive feedback and we look forward to seeing you next time!
The reason for my return to Honda City and Randy Pohl is because of my excellent all around experience when I first purchased my 2012 Civic and then turned that into leasing my 2014 Civic. Otherwise I would have taken my business elsewhere by now.
Hi Robert! Thanks for the kind review. We are happy to hear that your past experience at Honda City went so well that you returned. Keep coming back and we will keep exceeding your expectations! We appreciate your business and we will see you next time.
Randy Pohl was great to work with, detailing the price structure and going over all the necessary details of my new Civic. I would recommend anyone who is looking to buy or lease to work with Randy Pohl at Honda City.
Hi Richard! Thank you for the review. We are glad to hear that you had a great experience working with Randy. It always makes us happy when our customers say they will recommend our dealership and salespeople to family and friends. We appreciate your business and hope to see you soon. Enjoy your new car!
Marion is a blessing. She is awesome to work with. She explains every part of the process so well. I wouldn't go anywhere else to buy a car.
Thank you for your support! We truly appreciate your business. We are so glad that you had a great experience at Honda City and that it was an easy process. See you next time!
Feedback was shared during pick up of vehicle. Sales person was completely clueless about everything and most definitely needs more training, coaching, shadowing - anything. After purchase was complete, sales person texted my personal phone at 11:03 pm saying "Yo". Not at all professional.
Price of purchase was good therefore the completion of transaction. Trade in, like most dealerships, was low and very little room on price. Sales person failed again?
If you need further feedback contact me at 414 426 8838.
Thank you for sharing your feedback regarding your recent experience at the dealership. I enjoyed speaking with you and felt we addressed your concerns. Please feel free to contact me in the future if anything arises that you are uncomfortable with.
Again, thanks for your input and we really appreciate your business.
Schlossmann Honda City
A great experience! Loren, the manager was heavily involved to make sure we were happy. On delivery, Tia (our sales person) went above and beyond!! My Mom forgot her check book, and Tia drove the car to Moms to drop the car off and get the check. Amazing service all around!!
Thank you so much Stacy for your business and for taking the time to share this great review and recommendation. We really appreciate it!
Our new Honda! Randy Pohl at Honda City is the only salesperson for us. He's very personable, patiently answers all questions, and is thorough in walking through the delivery and set-up of the new car. We're extremely pleased with their service department as well. All of this means they keep us as loyal customers.
Being a first time car buyer, I was very nervous about making my purchase. I came in last minute for a cash for clunkers sale and Matt K was very accommodating to help me find the right car. Steve H in finance was also very accommodating. They both allowed me to ask all of the questions I needed to make a comfortable decision, and were patient with me during the process.
Would recommend to others!! Great customer service.
Marion was a great sales person that made it very easy to understand the whole process. She went into great detail for us to better understand the payments and interest rates. The store is very clean and well maintained. I will definitely recommend this dealership and Marion to friends and family.
Thank you for your kind words Kong and thank you for your business, we appreciate it!