Randy Pohl was great to work with, detailing the price structure and going over all the necessary details of my new Civic. I would recommend anyone who is looking to buy or lease to work with Randy Pohl at Honda City.
Hi Richard! Thank you for the review. We are glad to hear that you had a great experience working with Randy. It always makes us happy when our customers say they will recommend our dealership and salespeople to family and friends. We appreciate your business and hope to see you soon. Enjoy your new car!
Marion is a blessing. She is awesome to work with. She explains every part of the process so well. I wouldn't go anywhere else to buy a car.
Thank you for your support! We truly appreciate your business. We are so glad that you had a great experience at Honda City and that it was an easy process. See you next time!
Feedback was shared during pick up of vehicle. Sales person was completely clueless about everything and most definitely needs more training, coaching, shadowing - anything. After purchase was complete, sales person texted my personal phone at 11:03 pm saying "Yo". Not at all professional.
Price of purchase was good therefore the completion of transaction. Trade in, like most dealerships, was low and very little room on price. Sales person failed again?
If you need further feedback contact me at 414 426 8838.
Thank you for sharing your feedback regarding your recent experience at the dealership. I enjoyed speaking with you and felt we addressed your concerns. Please feel free to contact me in the future if anything arises that you are uncomfortable with.
Again, thanks for your input and we really appreciate your business.
Schlossmann Honda City
Being a first time car buyer, I was very nervous about making my purchase. I came in last minute for a cash for clunkers sale and Matt K was very accommodating to help me find the right car. Steve H in finance was also very accommodating. They both allowed me to ask all of the questions I needed to make a comfortable decision, and were patient with me during the process.
Would recommend to others!! Great customer service.
Pedro Rivera provided excellent customer service as he always has done with the previous vehicles he sold me at Honda City. Pedro provided the necessary information and answered my questions that set my mind at ease for my first truck purchase. He was patient, courteous and very knowledgeable about the vehicle. The Ridgeline was my first truck purchase so I had a lot of questions and Pedro answered them all. Also, Finance Manager Rob Davis provided excellent customer service and presented the finance information in an easy to understand manner. I will definitely return to Honda City for my future vehicle purchases and refer others also.
We are so glad you had such a great experience with Pedro and everyone else on our team. We know you will enjoy your new truck and we are proud to be the ones you choose to work with. We will continue to provide the very best possible service each and every time you stop in. Thank you for your business!
Second car I've leased through Honda City. Very enjoyable and low pressure experience. Peter, Sean, and Tom were great to work with.
So glad to hear you had a great experience with everyone at Honda City. We enjoy hearing from our customers and look forward to seeing you again soon.
Randy was fabulous to work with. We so appreciate his contacting us about the deals going on and how turning in the car now would be beneficial to us. He is a wonderful salesperson. We were able to get the process done and take home a new 2016 CRV with exciting upgrades for us.
Thank you for taking the time to share your experience with Randy and Schlossmann's. Our goal is to provide exceptional sales, service and support for our guests. It means so much to all of us when we hear first hand from our customers. We know you will enjoy your new car and we look forward to see you again soon.
I was in the market for a new vehicle and was considering multiple brands and models (Infiniti, Nissan, Hyundai, etc.) and visited at least five dealerships in the area. Out of all of those experiences, my dealings with Peter at Honda City was the best. The time he spent with me on the test drives made me feel like I was his only customer (and I certainly wasn't) and he didn't use hard sales or high-pressure tactics. Also, every aspect of his purchase estimate was true - no exaggerations, gimmicks or shell games. Even on a very busy Saturday, the closing process only took two hours from my arrival to driving off the lot in my new Accord. It was also well choreographed: each member of the team (Tracy, Jamie and Sean) did their part efficiently and effectively, and at no time did I sit idle or feel my time being wasted. I can say with confidence my time with Sean was both informative and entertaining. Overall, I was treated like a VIP; every person I interacted with seemed truely concerned about my needs and preferences, and I highly recommend purchasing from this dealership.
Thank you Cindy for taking the time to share your experience. We appreciate your business and look forward to seeing you again very soon.
I'm very pleased and thrilled with my new car. Schlossman's is the only place to get your next Honda. My salesman Randy is a great guy to deal with !
Thank you Lynn for taking the time to write us a review and such a great recommendation. From Randy and everyone at Schlossmann's we thank you for your business and look forward to seeing you again very soon.
Marion is was amazing. She treated me like family. . She made sure all of my needs were met. After our first phone call, I knew I made the right choice by looking at Honda City. She exceeded my expectations. Went above and beyond what was asked. Thank you for my car! I absolutely love it! I already recommended you!
John made our buying experience very simple and pleasurable. 9 years had passed since my last car buying experience and I will say I was impressed! If this is how it works I wish I could buy a new car more often.
We are happy that you have chosen Schlossmann's for your latest new car. We appreciate your business and look forward to serving you again soon.