near Brookside Centre
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Overall the experience was excellent - the only part that caught us off guard was when we were offered window tinting as an extra add on after we’d done all the other paperwork to purchase the car - we assumed it was included - as the car we test drove had tinted windows. Perhaps pointing that out in the first stage would be helpful. We initially added it, but after we got home & looked at the range of tints available - & because we hadn’t been given tint options we decided to remove it, do our homework & have it done later. Perhaps we should have known it was an optional extra, but an explanation of the type of tint or options available would have been helpful.
Ryan at Sci-Fleet was so friendly and helpful! Thank you so much for everything, the whole experience has been great!
From the moment we had decided on a RAV4, we headed to SciFleet, Kedron, our local Toyama dealership, but also our favoured dealership.
We made an appointment with Scott McKeown, knowing him from previous business undertaken.
Scott is an exemplorary salesman, taking time to listen to the interests and needs of his customers. He guided the conversation through a full range of both automotive, safety and personal queries regarding the car making our choice a more confident one.
When we made our decision to purchase, the vehicle was readied within the week even after additional extras were requested.
On delivery, Scott again was very helpful, taking the time to walk us through many aspects of the vehicle’s function and drivability...especially the computerisation variables.
An excellent experience executed expediently and professionally.
Looking forward now to many happy years of touring ahead.
Great friendly people! Wonderful staff and service. Felt instantly comfortable the minute I got there and felt like they really listen to what I want. Overall amazing experience.
Chris has been an absolute pleasure to deal with! Even through hiccups with Finance he was ever patient and very supportive. 10/10! Would highly recommend him to anyone in need of a car. We will definitely be back next time we need a car :relaxed:
Thank you again Chris
We were so fortunate to have had Scott McKeown as the random sales person that greeted us on our journey of purchasing a new Corolla Hatchback, he couldn't have been more helpful or informative. We were so glad to have had his guidance during this process.
Scott McKeown is excellent at his job and is exceptionally friendly, helpful and easy to talk to. We were very happy with Scott's knowledge of the vehicle and we're delighted with our new Camry. We would thoroughly recommend Scott. Thank you.
I needed a best value, mileage, economy, small car for my available budget . I had previously 11 years ago bought a Toyota Echo that had serviced my family well but desperately needed upgrading from this same Garage, the experience and result was perfect so I went back ... Laurie was Happy, non
condescending, genuinely wanted to shift the small car he had on forecourt ( jokes - what salesperson wouldn't!) ... and I wanted to buy it as it fitted my requirements,low mileage, great condition , manual and meant I now have transport to and from work.... The customer service form everyone at Sci Fleet Used Car Kedron was great, Finance guy, Sales and all other guys that offered to help. Big thumbs up to all.
Very very very very happy
Thank you for making this such an uncomplicated and easy transition for our family. We look forward to many good years in the Kluger.