John is a great sales person to work with. It also played as one of the main reason for our purchase decision to go with southhills.
The sales person was relatively new and continually had to leave to get more information. Nor where they make us feel very comfortable and appreciated.
The service department did not complete the required updates and installments to the car in the timeline they provided us. From past experience, if the service department says it will take an hour it will actually take 2. If they say two hours it will take 4.