near Coraopolis Pennsylvania
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I utilized the car buying service program of my auto insurance company, USAA. I found the experience seamless and comfortable. Response to my inital inquiry was swift and complete as other dealers were less open during this initial introduction. I am pleased with my decision to date.
Jim Gracey and South Hills Honda always provide a great car buying experience!
The sales staff is polite and very informed.
Mike Smith did an excellent job of staying in touch with us without being pushy.
Gave us the best price from the start which led to us looking at South Hills Honda from the outset. Mike's ability to work with us allowed me to feel comfortable enough to forego visits to other dealerships.
Karen Bennett was outstanding and very knowledgeable
Thank you to Karen and the sales/finance staff for our great experience.
Our experience at South Hills Honda was second to none. Friendly and profession service; Patient and helpful (Aubrey and Frank). They truly changed our decision from simply looking to driving away in a new Honda, again. Thank You.
Great experience. Helpful staff.
Excellent service all around. Would highly recommend south hills Honda.
1) I make a point of being stingy with high ratings. 3 is a passing grade, would be open to doing business in future.
2) 4 stars in salesfolk resulted from the dealership's ability to flex with my rather busy and time-limited schedule to get the paperwork ready for my completion in ~15 minutes, with about 30 seconds' notice of my arrival and the staff I'd originally worked with both being out of the office that day.
3) I have mixed feelings on the delivery process. Cleaning the car & sticking it in a show-garage is well and good; I'd prefer a full state inspection (with any needed service, so you get new stickers and 12 months until your next one) and a full gas tank rather than ~50%. (Not a lot of time, until you know that I had $500 holding payment down for a week before I got the preferential financing together. I think I could refuel a car inside of a week; not personally certified to state-inspect.)
4) The car has a sirusxm receiver; it's unclear how they got my e-mail (dealership denies providing it) though spam has resulted. The "OdoClub" seems a weird and intrusive program, and the e-mail about it came off as rather demanding: "you will visit the site and update your record"...no, I won't.
All in all, they had a car that fit my parameters, worked with my busy schedule, and sold it for a reasonably fair price.