near Pittsburgh Pennsylvania
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Jared, the salesman was fantastic. Having researched the vehicle and called ahead to have it ready, the sales portion went very quickly. We test drove the car and signed initial paperwork in 30 min. During that time, they had assessed our trade in vehicle and assigned it a very fair trade in value. With near perfect credit and plenty of trade-in value and cash, we were approved for financing within ten more minutes.
After that initial clockwork-like progress of the purchase, a significant delay occurred. Two and a half hours went by while we waited for the finance person to sign the rest of the paperwork with us. The finance person was very pleasant and efficient when we finally got to meet with him, but gave no indication as to why we had to wait so long.
If you want to buy a car, Jared is a fantastic person with whom to do business and the dealer is lucky to have him as an employee. SHH gave us a great price on a great used Honda CR-V. Be prepared to spend some time waiting for their finance people, however, with little to no explanation. Take a book or download a movie to your favorite mobile device to pass the time.
Everyone was at the top of their game. Excellent costomer service. I googled the car to get information. What attracted my interest to begin with was simply seeing the car on the road and liking the way it looked. When i researched it further, i liked it even better. TY
Mika and RJ were great! I’d recommend this dealership in the South Hills area.
Jim was AMAZING! He got a lot more than he bargained for when me and my dad walked in — but after a few mental freakouts of my own about insurance costs (entirely unrelated to car/dealership costs, for those were FANTASTIC), I took the plunge and he was there to help us through! The entire staff was compassionate, understanding, and did not rush the process in the slightest. It felt like they were on my "team," and during my first car-leasing experience, that's all I could have asked for and more. Jim walked me through countless details of the Honda Fit, making sure I was well-prepared to drive off the lot. It felt like he was part of the family by the end, cause he saw our rough edges and was understanding anyway!
Truly the best experience I could have asked for. I would recommend Jim to anyone, and know I will!
My second purchase from this dealership. No games, car purchase made easy.
The South Hills experience is very helpful. They're patient with you, especially if you're a first time buyer or a young buck like me.
I really had a great experience in South Hills Honda. People were very nice and considerate. I definitely suggest this dealership to anybody who is looking for a car. Even if you are not living in area, it worth it to go there.
Everything was nice and easy. Thanks for everything.
This is my 2nd car from South Hills Honda and they take care of me every time. I have a Honda dealership up the road and I make the 45 minute drive to see these guys. Without Frank, Jim and Kevin buying a new car wouldn’t have been possible.
Great process. Jim made easy with clear information and friendly service. Compared to other dealers South Honda is five stars!