Appreciate the laid back approach. Mr. Spangler went out of his way to please us - his employees genuinely were happy to chat and made us feel comfortable and welcome. An all around satisfyingly car buying experience!
I was treated very, very well at Spangler Subaru in Richland. The salesman, Mark Neeson, was so friendly & professional. After asking me what I was looking for in a vehicle, he found the perfect vehicle for me.
I also will commend Denise Diehl for her friendliness & proficiency. She did a fine job with all the paperwork that was required.
I have to say that in every sense this was a fine experience. Now, I basically knew what I wanted going in, and I knew what I expected to pay. Regarding these expectations, I got exactly what I wanted and expected. The salesman was outstandingly courteous and knowledgeable about his product, the whole dealership is well maintained and clean, and the whole experience was stress free and easier than I hoped it would be. Unrelated to that experience, I absolutely love this Outback. It’s everything I hoped it would be.
Mark N. was very knowledgeable about the vehicle, made me feel very comfortable, and provided exceptional customer service. The exact vehicle I wanted arrived quickly and Mark demonstrated all features - even more than once - until I was confident leaving the lot with it. I could not be happier!
I stopped in on a recommendation and left with a car! Bottom line, the best car purchase I've ever made. Mark and the rest of the Spangler Subaru family made it such a stress-free and pleasant experience. In an industry with so many choices, customer service is one of my highest priorities and I was not disappointed. If you're in the market for a new car and are tired of the usual experience I HIGHLY recommend stopping in to see Mark and his team!
This is my second purchase from Spangler Subaru and both were worry free transactions. Mark Neeson was very helpful in answering my questions before and after each sale. I will return and tell others if they want a Subaru, go to Spangler.
Ask for Mark! He was very accommodating and worked to make the experience a great one. He was very thorough in taking time to explain all of the intricate functions of our Forester. My wife and I feel really good about the purchase!