Springwood Jaguar Land Rover

3395 Pacific Hwy
Springwood QLD 4127

Inventory: NewUsed
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4.8 rating of Springwood Jaguar Land Rover
4.8 out of 5

97% Recommended

Based on 319 Reviews

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Star of the Week

Leo Yin

Leo's customers loved their experience. Find out why.

Ratings 4.8
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Time Frame
5 Star Rating
Overall Experience
Michael Cao was excellent. Very professional and friendly manner.
Ascot, QLD Assisted by Michael Cao
5 Star Rating
Overall Experience
Great experience from start to finish
Assisted by Ian Ashley
5 Star Rating
Overall Experience
Was so thrilled with the whole experience.
Love my Range Rover.
Assisted by Sarah Print
5 Star Rating
Overall Experience
This Dealership would have to be the best dealership we have EVER dealt with!! Jonathan and Leo were an absolute delight and their professionalism was second to none. We had a long journey to obtain this vehicle due to our last vehicle being destroyed in the flood event earlier in 2017. The understanding and support shown by these two gentlemen went above and beyond any service we could've expected. We can't thank you all enough xx
Casuarina, NSW Assisted by Mitchell Sawyer
5 Star Rating
Overall Experience
Really awesome to deal with. Mitch was excellent with his knowledge and customer service.
Assisted by Mitchell Sawyer
5 Star Rating
Overall Experience
Ian was great to deal with so professional with knowledge of the car. All aspects for the whole time was outstanding. Anyone buying a car needs to experience the Springwood Jaguar Land Rover experience.
Belli Park, QLD Assisted by Ian Ashley
5 Star Rating
Overall Experience
The purchase and delivery of my first Jaguar was exciting and very satisfying. Everything was well explained by Sarah and soon after ordering a shiny, new Jaguar was unveiled. The car is more than what I expected and the overall sales experience was excellent.
Browns Plains, QLD Assisted by Sarah Print
5 Star Rating
Overall Experience
Great customer service team. All staff wonderful in all aspects of car purchase. Fast and easy process for purchasing a car.
Ellen Grove, QLD Assisted by Michael Cao
5 Star Rating
Overall Experience
Nice New Landrover as promised on time an as expected thanks to all at Springwood
Assisted by Michael Cao
1 Star Rating
Overall Experience
I have just bought a BRAND NEW 2017 MY Range Rover Vogue TDV6 from James Frizelle Jaguar Land Rover Springwood.
Whilst test driving in their Demonstrator, the sales person Ian Ashley lied to me about many features which my vehicle does not have in fact. I found out his lies after I took the delivery of the vehicle on 10/10/2017.
The day after, that was on 11/10/2017, I discovered some defect paint damages on the tailgate of the vehicle, which came with the Brand New vehicle and should be repaired under New Car Warranty.
On the same day, I've contacted both James Frizelle Jaguar Land Rover Springwood Sales Manager Jonathan and Service Manager Lee Martin. And I raised this issue with the Dealership.
After more than 3 weeks of liaising, waiting and chasing, on 03/11/17, they came back to me and said the Dealership will NOT assist me on the repair and they refuse to offer any future warranty support.
The overall purchasing experience of this Brand New Range Rover Vogue with James Frizelle Jaguar Land Rover Springwood has been very terrible. However, I will NOT give up my rights as a Australian consumer.
Eight Mile Plains, QLD Assisted by Ian Ashley