Lauren was fantastic. Arranged delivery date was affected by internal politics. Reasons given were staff availability, roof rails and permaguard. Collected on date with roof rails/bars and classic plates to follow.
I am very impressed the Springwood jaguar. Especially Ian. The service was amazing. We didn’t feel pressured or harassed as we have at other dealerships. Thanks Ian.
Thanks so much to Matt our salesman for providing such excellent customer service. Your professionalism and outstanding service made the whole process from beginning to end so easy. All the staff we had the pleasure of meeting were just lovely. So excited with the purchase of our new car. Thankyou.
Leo, the sales person was exceptional. He was not pushy, and he knew the car features well.
However, I was disappointed with the finance department.
Matt tried to push through the sales without giving much figures to calculate my payments. In fact, when I turned up to collect the car, the figures were much different from what he quoted. I could have organised my own finance and would not have come home with a bad taste -definitely third rate experience.