From the moment I walked into the dealership, to driving out in my new Disco Sport, I received exceptional service from Harrison, Sarah and the team who were very attentive to my needs and made the purchase of my new car so seamless. If you're looking for a great deal and impeccable service, make sure you visit Southside Jaguar Land Rover.
Julian Drakeford (Parts Interpreter) is just another example of how the culture of "First Class Customer Service" permeates through every department in this dealership. Nothing was too much trouble for him, from face-to face discussion to his telephone follow-ups, his manner was always friendly and courteous, as well as doing what he promised. Grateful thanks from me Julian.
I cannot recommend more highly the service team at Springwood Jaguar From my initial contact with Mitchell Sawyer who acceded to my every request to remedy what was in reality a trivial cosmetic issue, through to Jason who explained what the problem was, and how it was fixed, nothing was a problem. Availability,timing and reception all carried out without a fuss by Mitchell. A pleasure to do business with this company, highly recommended.
Highly recommend going to this dealership. Sales Consultation Damien provided the most professional service from the initial phone call through to our purchase. He spent considerable time going through our enquiries and test drive to ensure we felt comfortable and understood the information provided. Damien never rushed us or applied a heavy sales pressure approach and made us feel like valued customers. He took the time to listen to understand what our needs and provided exceptional customer service and we ended up with the beautiful velar so thank you Damien and you are a great asset to the Land Rover dealership.
I want to express a huge thanks to Wayne and his team for their exceptional customer service. Wayne was able to find us the right car that met our needs. Our overall experience and sales person satisfaction were excellent. Thanks again!