We have had our home and auto insurance through Staley for several years and have always gotten excellent personalized service form Penny, our agent. Recently we had to say farewell to Staley Insurance Agency as we are moving to a state that Erie, our insurance carrier, does not serve.
Penny was so helpful and gave us invaluable advice at this critical time when moving to a new state . This is a true measure of dedicated service. Penny was as helpful at the end of our time with Staley Insurance Agency as she was at the beginning.
Been with this insurance company for 14 years. Have had excellent experience and customer satisfaction. Need insurance?, go in and talk to Penny Knapp. She'll do you good.
I have always had a great experience with Erie and especially my agent Penny Knapp. She is always willing to help and can provide me with the answers I am looking for. So if you need great insurance and a great agent go see Penny
I was referred to Staley Insurance by a co-worker as I needed a policy before moving into my apartment. I worked with Penny to get the policy that was best fit for me and was exactly what I needed. The process was super quick and was made very easy for me. I was able to get my policy and coverage all within the same day I called with my questions. Staley Insurance and Penny helped me immensely.