The owner Joe Staudt is an honest and fair man. He is very knowledgeable and willing to help anyone who needs it. He employees a select few guys who also know their stuff and give the information to others without hesitation. All the guys enjoy being around, handeling, and talking about firearms. Everyone is willing to help you, no matter your level of knowledge of firearms. I recommend 1000% if you are new to firearms, they will help you beyond what other places will. They are very relaxed and easy to speak with and genuinely care about helping you find the right firearm.