near Hummelstown Pennsylvania
- Show All
They were very kind and very respectful. I just love the way they treated us.
Very helpful and answered all my questions. Plan to go there again in the near future.
I do not think I will be bring my business here again. I bought a Remington 700 at Staudt's and I paid $40.00 dollars more than an other retailer had it listed because I wanted to support a local Marine's shop, being a former Marine myself. I received the rifle and it was drilled improperly by Remington. I sent the rifle back and 6 weeks later it was put together incorrectly again. I brought it to Staudt's to have the gunsmith look it over which I told was going to be free to look it over because it was a new rifle. When I went to pick up the rifle I was charged $50.00 for the gunsmithing fee. I was told by the gunsmith that they could not fix all of Remington's problems. Regardless I bought a new rifle, the least they could do is ensure the rifle I bought is to the standard of where a new rifle should be. Ultimately I paid close to a $100 more for a rifle than I could some place else.
The customer purchased a new Remington 700 from our shop in May of 2015. I did call him personally after he posted this review. When he went to mount his scope he discovered that the holes were not drilled and tapped properly by Remington. He brought it back to our shop and we packed it up and sent it back to Remington under their warranty. When it came back it was still not fixed properly and Remington told the customer they would not fix it again. In our shop we repaired it for the customer. It cost us over a 100.00 to fix and charged him 50.00. We are a business too and cannot repair guns that we did not manufacture for free. We are very sorry for Clinton's frustration and hope that he would return to our shop.
We would highly recommend Staudts Gunshop. With Joe and his staff they are all great. We are always treated with respect. Too many fantastic deals. We enjoy shopping here and will continue to do so. Thanks guys.