Stockton 12 Honda

10860 Auto Mall Dr
Sandy, UT 84070

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2.3 rating of Stockton 12 Honda
2.3 out of 5

33% Recommended

Based on 2 Sales and 1 Service Reviews

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Ratings 2
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1 Star Rating
Overall Experience
PLEASE READ: We leased a Honda Accord for three years - loved the car BUT when deciding what to do about replacing it, my elderly husband took the leased car in for an oil change and mentioned we may buy it out or select another model - we weren't quite sure. Because of this, a salesman met with my husband. He had my husband initial and sign paperwork so that when we had decided what to do, the paperwork would be ready to go. Stockton 12 planned to contact my husband the following day to see what we had decided. The next day Stockton 12 was unable to reach my husband by phone and they made the ASSUMPTION we would be buying our lease out. We did not authorize any loan. Stockton proceeded to take the paperwork and process with Chase Bank our financing arrangements. Meanwhile, we had decided to go another route with a car and had NO idea about what Stockton Honda did until we were notified that we owned that leased car and to turn it in we needed to pay off the loan they had established. They had also added every item they could to the purchase price (warranties, etc.). We were informed by them that we could not get out of the Chase Bank loan they had set up and there was nothing they could do except remove the warranties from the loan which ended up being approximately $4,200!

We proceeded to go to Mark Miller to purchase our new vehicle. They were wonderful and able to get us out of the Chase loan that Stockton 12 said could not happen. Unfortunately, we did have to pay approximately an additional $3,000 to do this which has has hurt us financially. This was a dishonest attempt from Stockton 12 to make a sale and we are paying for it. In talking to others we have heard that this is typical. We are the unfortunate elderly victims of this scheme but would like everyone to be aware when working with this dealership. BEWARE!

The England's
Salt Lake City, UT
5 Star Rating
Overall Experience
My overall Experience Today at The 12 Stockton Honda was excellent Thanks to the excellence Service of Anthony , He make sure I was looking for the right fit of what kind of car I like and explain everything very well I recommend Anthony Thanks for the Good Service.
Herriman, UT
1 Star Rating
Overall Experience
Very unethical- I advice you to run! They added the "free oil changes" in the price. They don't know what true customer service is. We will NEVER come back!
Riverton, UT
1 Star Rating
Overall Experience

I bought an 06 Acura TL from Alex there and everything seemed to go fine. We took the test drive and looked at a few other cars but decided we liked the TL and my wife and I were very happy with the deal that we got. We signed everything and were on our way home when I noticed that the car had a little pull to the right and that the alignment was off.
I shot Alex a text the next day to see if we could get that tweaked and I pretty much got the answer "It's yours now and we're not doing anything with it". He told me that if there was anything wrong with it in the ensuing days that I could come to him and he could see what we could do for me. APPARENTLY they will say anything to get a sale done and then they just back away without any help.

Thats just bad business if you ask me. Beware of what Alex tells you and beware of buying a used car from Stockton 12 Honda!!
Pleasant Grove, UT