The sales person service was excellent (it was on point), I'm also very happy with the service of the F&I and the dealership, vehicle was ready on promise time and sales person demo on the vehicle was also excellent. Overall I'm so much happy with the service I received.
Buying a new car can be a daunting experience, not only because they are so many options out there, but also because what you need may be different from what you want. However, our encounter with Mr Ernest Ramontle, was quite the opposite. My husband and I came to Strydom Park after identifying a vehicle on the internet which we were interested in. We had been looking for this specific car at several dealerships, but when we arrived at the Strydom Park Dealership, we saw a different car that we became interested in. Ernest was informative and receptive to us looking at other cars. Nowadays, it is rare for a salesman to give you that much attention, be patient and help you in making your decision, because they are all looking for quick sales. However Ernest continued providing us with information, patiently and with enthusiasm. He also made sure that we were kept in the loop with the progress of the application, and that ensures that the customer is satisfied. Ernest is also dedicated to his work and goes the extra mile. This he demonstrated with the swift delivery time of the vehicle which was within 4 working days. Even with a public holiday in between, Ernest made it possible for the car to be delivered as soon as we had requested it, and without compromising on quality of service. We have been to many dealerships before, but this has been the best car buying experience. Keep up the great work, Mr Ramontle, we are definitely coming back to the dealership in the near future, and will spread the word. Thank you very much.
I was very impressed with Ernest he was excellent in his job
Very happy with my new car :) all my expectations were met.
I feel like I'm dreaming even now thanks Ernest Manemela
I was totally blown away with the professionalism and prompt service. It was nothing short of excellent especially from the sale man Ernest Manamelastic who was a God sent.
Exceptional support and service from Elize - she's a star!
Elize and the team are wonderful! What a smooth experience....
There is such a strange phenomenon as perceived quality. Vehicle manufacturers use it quite often to lure buyers. But a car is a car is a car, not so? For me, yes. I buy what I want and my question is, what car would fit the purpose that I have for it now? I have been to dealerships where I could find no evidence of perceived quality, where I was close to last on the list of priorities of the day. Well, then I walked out never to return. At Strijdom Park Volkswagen I became aware of perceived quality when I got out of my vehicle and was still on the way to the showroom when intercepted by Ernst Manamela. From that moment on, and throughout my interaction with Ernst, Peet Ferreira and Mariana Miguel, as well as the other staff of Strijdom Park that greeted me, however brief the interaction was, I was aware of this real quality of the dealership. I bought a vehicle from this dealership years ago, and satisfied as I was then, so much more satisfying was this encounter. Yes, the vehicle I bought also have this perceived quality.
Well done Strijdom Park. Volkswagen. You have that 'silent buzz' as you go about your business, and the quality of that business is instantly recognisable.
We received the most awesome service at Strijdom Park VW from Ernest M and the team. We were treated like royalty from start to finish. I will definitely recommend them to anyone.
My entire experience at Strijdom Park Volkswagen was one of excellence and best possible personalized customer care! Liani Oelofse has been amazing in her dealing with her clients, what an asset to your company!
My salesperson was very good, only problem was that I had to wait for the finance team to get back to me on figures and the lady dealing with my car was mostly in meetings when I phoned. Other than that great experience
It was a good experience as everyone was very competent
In all the years that we are dealing with VW Strijdompark you can't ask for a better dealer to deal with. The staff is always friendly and helpful and will go out of their way to please you and give you the best of the best. The after service in the workshop are brilliant and I will give them ten out of ten. I am proud to say we deal only with VW Strijdompark. Good luck to Elize Swart, Yolanda, Andre and his team at the service department.
I had a splendid experience at this dealership and I would recommend to anyone.