What a fantastic experience. Rob Is a legend. I am in the Sales industry so I have some appreciation of the conversion process. It also makes me sensitive to platitudes and incincerity. Rob was outstanding throughout the process and is a strong ambassador for your brand. He was genuine and considerate without being pushy. I would highly recommend him to anyone I know who is looking for a car. This is my third vehicle from Sydney City Toyota. Awesome stuff. See you again in a few years for a car for my son.