TigerLily's Dog Grooming

275 NY-25A
Miller Place, NY 11764

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4.9 rating of TigerLily's Dog Grooming
4.9 out of 5

98% Recommended

Based on 141 Reviews

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Reviews near Miller Place New York - Show All
TigerLily's Dog Grooming (631) 403-4633 275 NY-25A , Miller Place, NY
1 Star Rating
Overall Experience
Today was the first time my 18 weeks old goldendoodle puppy went for grooming. My first impression of the place was that it looks clean and well managed. So without a worry, I left him there for his very first grooming session with complete strangers. When I picked him up an hour and a half later, the owner Dawn who groomed him had a list of flaws to tell me about my puppy’s behavior. She said that my puppy has to go for training immediately as he was very difficult to handle and was all over the place acting crazy. She said that when you mix a poodle and a golden retriever, this is what you get, a dog that is wired differently and very hyperactive. She went on and on berating me about my puppy’s behavior in front of other customers. For someone who has a lot of experience with dogs, should’ve she have known that it will be difficult to handle a puppy who is only 18 weeks old for his very first grooming session with complete strangers. I have gone to police dogs trainers who actually told me to wait at least until the puppy is 6 months old before sending him for obedience training, and the older he is, the better it is because his attention span will be better. The behavior of the owner was very unprofessional. If you can’t handle my puppy, it is alright, but you don’t have to berate me. FYI, my gorgeous curly goldendoodle looked stupid after the haircut.
I'm sorry to hear that you weren't satisfied with your experience with us and that you felt I was criticizing you and your puppy. That was never my intention. I did point out my concern about his collar irritating and rubbing the hair off of his neck. When you told me it was the collar suggested from his trainer I said I was glad to see that he was in training. Then I was very surprised when you told me that his training won't actually start until the fall. I told you that I didn't agree with what the trainer suggested and my advice was to at least start with some basic training in the meantime to get him started. The fact that I disagreed with the trainer had no reflection on you and how you are raising your puppy and I apologize for making you feel uncomfortable. As far as his behavior, I said he was hyper. All puppies are and yes, especially Goldendoodles. We also discussed how loving and affectionate he was. I actually enjoyed grooming him and I think he had a great first groom experience. He left wagging his tail and happy. I never got a chance to continue talking about how he did since a dog in the back needed my attention and my daughter had to continue checking you out. I don't feel that I went on about his behavior because I didn't expect any different from him, after all he is just a baby, but I did stress the importance of training. That's only because in my experience I've seen so many families struggle with issues with their dogs due to lack of training and I was worried that this might be the case if you wait too long. Although, I am not familiar with sending dogs to police dog trainers, so perhaps that will be what's best for him. Regardless of my opinion no one should feel as if they are being scolded and I am very sorry I made you feel that way. I do find myself talking louder with my mask on especially if it is busy up front. These days it's harder for everyone to read each other's expressions with the masks covering our faces, but please be assured that I had no animosity toward you during our conversation. As per your request I didn't give him a haircut. He received a wash and hand dry. I also cleared the hair away from his eyes, gave him a sanitary trim and a pawdicure. We do hand dry and blow out all dogs that's why his curly coat was straight and fluffy. Those gorgeous curls will return in a day or two.
April 4th
Rich P at TigerLily's Dog Grooming TigerLily's Dog Grooming (631) 403-4633 275 NY-25A , Miller Place, NY
Rich P at TigerLily's Dog Grooming
5 Star Rating
Overall Experience
Excellent job on our new Puppy. We were very happy with the care they gave to our new family member! :)
Assisted by Dawn
Mona L at TigerLily's Dog Grooming TigerLily's Dog Grooming (631) 403-4633 275 NY-25A , Miller Place, NY
Mona L at TigerLily's Dog Grooming
5 Star Rating
Overall Experience
This was the first time using Tiger Lily and it was wonderful. Usually when I pick up Mona Lisa from the groomer, she is out of it - lethargic and sad, but not this time. She was happy, tail wagging and bright eyed. The facility is clean and the staff is terrific.
Miller Place, NY Assisted by Dawn
Thank you! She was a very good girl. I'm so glad that you wanted her to have short ears. She's adorable!
May 12th
Jack at TigerLily's Dog Grooming TigerLily's Dog Grooming (631) 403-4633 275 NY-25A , Miller Place, NY
Jack at TigerLily's Dog Grooming
5 Star Rating
Overall Experience
Dawn was very professional! She let us come back with our puppy to see the area and taught me a few things about how to brush jack! I was very impressed!
Assisted by Dawn
Jack was such a good boy for his first time with us. He's a sweetheart!
March 20th
BooBoo at TigerLily's Dog Grooming TigerLily's Dog Grooming (631) 403-4633 275 NY-25A , Miller Place, NY
BooBoo at TigerLily's Dog Grooming
5 Star Rating
Overall Experience
Everyone there is very sweet and they do a great job!
Miller Place, NY Assisted by Dawn
She's such a sweetie. And I love giving her a rainbow mohawk!
October 12th
Teddy at TigerLily's Dog Grooming TigerLily's Dog Grooming (631) 403-4633 275 NY-25A , Miller Place, NY
Teddy at TigerLily's Dog Grooming
5 Star Rating
Overall Experience
We love dawn and couldn’t be happier with the way our boy gets taken care of!!!
Miller Place, NY Assisted by Dawn
Teddy at TigerLily's Dog Grooming TigerLily's Dog Grooming (631) 403-4633 275 NY-25A , Miller Place, NY
Teddy at TigerLily's Dog Grooming
5 Star Rating
Overall Experience
Love! Couldn’t be happier with my experience
Miller Place, NY Assisted by Dawn
Teddy at TigerLily's Dog Grooming TigerLily's Dog Grooming (631) 403-4633 275 NY-25A , Miller Place, NY
Teddy at TigerLily's Dog Grooming
5 Star Rating
Overall Experience
Little man had a mess of locks and they certainly made him fancy!
Assisted by Dawn
Belle at TigerLily's Dog Grooming TigerLily's Dog Grooming (631) 403-4633 275 NY-25A , Miller Place, NY
Belle at TigerLily's Dog Grooming
5 Star Rating
Overall Experience
Dawn did an amazing first haircut!
Miller Place, NY Assisted by Dawn
TigerLily's Dog Grooming (631) 403-4633 275 NY-25A , Miller Place, NY
4 Star Rating
Overall Experience
Overpriced for the job that was done. The most expensive groomer I have ever been to.
Miller Place, NY