Toyota of El Cajon

965 Arnele Ave
El Cajon, CA 92020

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4.9 rating of Toyota of El Cajon
4.9 out of 5

98% Recommended

Based on 110 Sales and 14 Service Reviews

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Ratings 4.9
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5 Star Rating
Overall Experience
It was painless buying my RAV4 from Toyota El Cajon. Going to buy from them again.
Santee, CA Assisted by Ross Miran
5 Star Rating
Overall Experience
The Absolute BEST customer service!!! Jeremy really helped with a manufacturer issue & I love my Avalon.
Santee, CA
5 Star Rating
Overall Experience
I'm writing this review for Bashir, who works in Finance and helped us with our loan. He not only provided us with great customer service at the time of our purchase, he continues to provide us with extremely amazing service weeks after. We have had many questions and he is prompt to respond to our phone calls, is professional, knowledgeable and kind. He tells me that at Toyota El Cajon, they are here for us even after the sale and that it's important to them that we are customers for life. I am very impressed.
San Diego, CA
5 Star Rating
Overall Experience
Well James Hodgeson and the service department strikes again. Their excellent customer service and demeanor reduce stress and makes you believe They’ve got it! I had some work done that I could go outside for but instead I had Service set it up, intake the car, have the work completed outside and briought it back on time and on budget. I may have paid more than I would have outside but it is worth every penny for peace of mind. A hardy well done to James in specific and El Cajon Toyota in general. The shuttle driver is very courteous and punctual. Outstanding experience.
El Cajon, CA
5 Star Rating
Overall Experience
Khalil was one of the best salesmen that I have ever been assisted by. He was so kind and helpful, and got me the best car and the best deal as well. I would recommend him to anyone for excellent customer service and sales expertise. Thank you so much Khalil!
El Cajon, CA
5 Star Rating
Overall Experience
Recently we took my older, 2002, Lexus here because their service and prices are much better. Our service advisor was excellent and when the car had a problem, due to an inattentive tech, he quickly got the car back in, had the part on order and installed it within 24 hours. He explains everything clearly and precisely. Best advisor I’ve ever had.
El Cajon, CA
5 Star Rating
Overall Experience
James Hodgeson was excellent as service advisor. We had our Lexus towed there on a Sunday and were shocked to find it opening and functioning! James met us with a smile and enthusiasm not expected from Somone working Sunday. Our car was an older Lexus and he showed excellent knowledge of the required processes and continually kept us up to date. We made changes to the scope of the article or and he integrated those changes into the work flow and delivered as promised. Great job by James
El Cajon, CA
5 Star Rating
Overall Experience
I’m always alittle apprehensive when it comes to getting my car worked on and dealing with service people. Often times they are rude or difficult to deal with, but that was definitely not the case at Toyota of El Cajon. From the minute I arrived to the service department to the minute I left, they were so kind and helpful. I was just taking in my car for some recalls and they made the process so simple, fast, and easy to understand. Alberto was my consultant and he was so sweet and really was knowledgeable. Thank again Toyota for a great and easy service experience!! Will definitely be back for other service needs.
La Mesa, CA
5 Star Rating
Overall Experience
I had a great experience here. John Arzumanyan is the best, thanks to him I had a successful purchase. John was very helpful, patient and answered all my questions. I highly recommend working with John because he's very helpful and knows everything. Once again thank you john.
El Cajon, CA
5 Star Rating
Overall Experience
James H. was so helpful when my friend and I pulled over while on road trip from Arizona. We had a big plastic thing dragging under our bumper as we drove, and James had us taken care of and back on the road within a half hour. Thanks so much!
Tucson, AZ