Katrina has excellent customer service skills. She explains things in a way that makes them easily understandable, and if something is not available she is good at saying so in a nice way. I could hardly wait to get back to Erie Insurance; I got here as fast as I could. thank you for the great insurance and the great agents.
Tiffany Clemens, Claims Manager is top-notch and was very efficient when I needed her assistance with a claim against another insurance company (who shall remain nameless). One phone call to her and she handled everything, she spoke directly to a manager at the other insurance company and I received my claim check immediately from the other insurance company. Needless to say without her help I might still be waiting on my check. The work is completed on my car and it looks beautiful!! When you work full-time and are very busy it is very comforting to have a "Tiffany" on your side working and fighting for you. Thank you Tiffany Clemens you're the best at your job and you certainly proved that with my claim! Many thanks.
We recently went through a stressful event and put in our first home claim. The VanVleet team came through in a big way. I cannot say the experience could have gone any better. Very polite, professional, and helpful as always. Thank you VanVleet!!
Buying my first home I searched for a company with best price and coverage. Vanvleet Insurance gave great coverage at an affordable price no one could beat. Highly recommended from my little family. Thanks again Vanvleet Insurance..