Victory Curtains & Blinds

245 Browns Road
Noble Park, VIC 3174

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4.8 rating of Victory Curtains & Blinds
4.8 out of 5

94% Recommended

Based on 186 Reviews

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Ratings 4.8
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5 Star Rating
Overall Experience
Great job by all at Victory
Algester, QLD Assisted by Scott Shearer
5 Star Rating
Overall Experience
Once again, an excellent transaction from first measure to installation.
Assisted by Pascal Zandbergen
1 Star Rating
Overall Experience
Ordered Outdoor blinds and curtains 18/02, made 3 phone calls to arrange installation 30/04 (10 weeks from original order) - day before being told sorry curtains are not ready and they cannot reach the manufacturer. NOT HAPPY paid for product that have not received. Now waiting on a phone call to advise if and when my curtains will be ready, one very unhappy customer
Fitzgibbon, QLD
5 Star Rating
Overall Experience
Consistently great Customer Service. This is the 3rd time I’ve used Victory and Shamse gave me great advice today.I was extremely happy with her professional friendly Customer Service. Many Thanks
Altona Meadows, VIC
1 Star Rating
Overall Experience
Rang Victory and organized a quote on the 11th February 2019, rep ( Liz)said she would get back to me that afternoon with quote, still waiting, have rang three times and requested to speak to the rep (Liz) and have not had a call back, we have ordered three homes with Victory in the past 15 years and I was hoping to place an order for 8 large blinds for an investment property we have but am so annoyed that no one has bothered to contact me, no customer service whatsoever, my last call I was informed that a manager would call me to discuss, still waiting on the call from a week ago, I have ran several businesses over the last 35 years and I cannot believe the poor customer service I have received, if I was a manager of Victory, I would certainly want to know what type of service my staff are giving people, so disappointed and would never recommend anymore
disappointed heather
1 Star Rating
Overall Experience
My elderly parents have been waiting 3 months for their outdoor blind. All they hear are rubbish excuses and install dates that never happen. They've paid all but $100 of the purchase price, so I guess Victory Blinds is just happy to take money from the elderly and then snowball them. I would NEVER use this company. If I could give them a negative star rating, I would have
Thomastown, VIC
4 Star Rating
Overall Experience
Gyro and Michael were detailed oriented to ensure a perfect outcome with a difficult installation. I am so happy with the finished product!
Caulfield East, VIC Assisted by Jairo Buitrago (JB)
1 Star Rating
Overall Experience
Beware!! This company charges $95 call out fee to fix their faulty blinds under warranty!!!
We spent thousands on our curtains and blinds approx 4 years ago and all starting to fall apart... that means $95 each time a blind/curtain falls apart - what a joke!! I wonder if this is even legal! Not to mention good customer service... :rage:
I guess they forgot to mention this when they gave us the quote and said we have 5 years warranty BUT at a cost!. :moneybag::moneybag:
Do your research folks - there are far better blind companies out there that do not change anything for warranty repairs.
Victory blinds are happy to send out someone to provide a free quote but charge to send someone out to fix their faulty product under warranty - this company needs to review their processes/procedures!!
Aspendale, VIC
5 Star Rating
Overall Experience
I highly recommend this company- from the initial consultant to the office staff to the installers - attention to detail, care and very professional. I am so delighted with the end result. A brilliant job. Thank you so much.
Assisted by Jairo Buitrago (JB)
5 Star Rating
Overall Experience
Scott worked quickly and ensured I was happy with each stage if the installation.
Assisted by Scott Shearer