My experience with Wade was top notch from start to finish!
John came to check out our current setup and needs to give us an estimate. I found him very knowledgeable and easy to talk to. We talked through all of our options based on our requirements and his calculations as to what would work with our home. He was always responsive to answer any questions throughout our decision process (we of course got other estimates).
Once we made our decision, we were able to get our work scheduled in a very timely manner. The office folks were great to talk to each time we called for whatever the needs. Always very cordial, accommodating and responsive.
Finally, and not least, the installation techs for our install, Ryan and Rexx were absolutely fantastic to work with. They were very considerate of our requests and needs. It was obvious from the very start that they were very knowledgeable and very well organized. They didn't miss a beat and were able to complete the entire removal and installation of new furnace and a/c with no issues. They gave me a great rundown of how the system works and \walked me through the Infinity thermostat and system. When they were done (only took a day and a half), everything was up and running perfectly! These guys are a great crew and wouldn't hesitate to recommend them to others.
Truly don't think I could be happier with the entire process, and really happy with my new furnace and a/c. You guys rock! Thanx soo much!
John, Bob and Dillon provided excellent service. Had Gas Furnace and AC replaced. John reviewed my home to determine appropriate systems. He was extremely friendly and knowledgeable and arrived on the work site the day of installation to ensure that all that we had discussed was in order. Bob and Dillon were the installation techs. They are extremely knowledgeable and worked diligently to get the job done. Very pleased with choosing Wade.
Technician Dave was professional: prompt, courteous, skilled, and helpful. As a new homeowner, I needed help getting up to speed on my hot water heating system burner. Dave kindly explained what was going on and helped me understand how to monitor the system and maintain it between annual service calls. Before he came I was worried. After he left, I felt informed and confident. Excellent service!
I have used Wade for years and you never disappoint. Fast, professional, personable, thorough service. Having to get a new furnace isn't enjoyable but you made this a stress-free experience. Thank you!