The installers, Brian, Ricky, and Dillon were very professional and cleaned up everything after they finished the job. The Infinity furnace is such an improvement over the old inefficient furnace we had. I also had a Performance A/C unit installed. I highly recommend Wade Cooling and Heating. They were the only company that took the time to figure out square feet of my home, number of registers and return vents. They calculated the CFM needed to provide adequate heat and cooling for my house which is around 3200 sq ft.
You can't go wrong with Wade Heating and Cooling. They might not be the cheapest quote you might receive but they will do the best job and actually do the correct calculations so that your furnace and A/C unit actually works with the size of home you have.
The installers were excellent , I have had other technicians service or work on my old furnace threw the years but your installers where by far the most through technicians i have ever encountered and to add the nicest people to talk to. They answered all my questions throughly and made me feel comfortable that I had chosen Wade Heating & Cooling. New furnace works perfect my whole house warms completely.
Lonnie our salesperson was knowledgeable and helpful. Dillon and Scott, our installers, were professional, efficient, meticulous, and patient with our many questions. Our Wade team turned a very stressful situation (our old furnace died during the coldest days in years) around in a short time. We will definitely recommend our Wade team to everyone ! Thank you !!!
As luck would have it, our furnace broke when it was -1F outside and left us in a real bind. After calling for service, the first Wade tech arrived in 15 minutes and was able to temporarily get the heat up and running. A second tech returned the next day at no charge to further investigate the issue and try to come up with a more permanent solution. Unfortunately, the unit was almost 20 years old and had multiple expensive problems. After the tech helped explain our options, we decided to replace the entire furnace and AC. An estimator was at our house the next morning and gave us what I thought was a fair and honest estimate, including refunding the original service call fee. Not even two hours later, a crew arrived and was able to cut in the new furnace and get the heat going again. Two days after that, a crew came back and installed the permanent intake and exhaust pipes, duct work, lines, power, and AC unit. I dealt with at least six different Wade employees and every one of them was friendly, curious, and very knowledgeable. The whole Wade team helped take a lot of the worry and stress out of a unfortunate and stressful situation. I will definitely recommend and use Wade heating and cooling again in the future!