From office, service and sales that determined what went wrong with my aged equipment, to realistic choices for replacement of my hybrid units and then installation by a very well run and knowledgeable crew, all was top notch. Main reason I chose Wade Heating and Cooling 17 or so years ago and why I went with again. LOL, hopefully will be at least another 17. Thanks.
For many years we searched for a system to heat a downstairs TV/Office room. The bleed of air (heat/cool) off the main plenum robbed the rest of the house and was ineffective. I was familiar with ductless heating HAVC systems from my travel abroad and my wife suggested we go that route as she was familiar with the system as well. Between a call, visit, estimate and installation, the time to make it operational was less then one week. It has made a difference and now the room is toasty warm in the winter and I am sure, it will be nice and cool in the summer. I was really impressed with John L. their Sales Representative. Very professional and very knowledgeable with a great sense of ease and delivery. Their turnaround time and follow up was exceptional and thanks to a unit in stock, I can survive the winter. Kudo's to the install guys: Dillon and Rex. They were efficient and thorough.
I have been a Wade Heating and Cooling customer for over 18 years. The professionalism and knowledge of their staff is untouchable (from the top down). I always say there is no better advertisement than a referral. I have refereed several of my neighbors and they have purchased full heating and cooling systems and they are all extremely satisfied.
Their management and sales staff are extremely knowledgeable and know their market. Their field personal are friendly, extremely knowledgeable and really care about their customer. This is my second installed system and Wade Heating and Cooling was my choice. Thanks Again for a job well done!
2nd installation of new furnace in my family's homes this year. Another perfect experience. Bottom line is professionalism results in satisfaction and assurance of performance of installation and equipment. This type of home improvement is too important not to have a thoroughly organized and capable company design, install, and service.
Bid consultant: Deeply experienced yet thoroughly current with latest technology. Also, patiently and clearly explain and discuss ideas, options, and solutions.
Installers: They communicate well, and confidently custom install as though my home is a new home designed for the equipment. They roll ; neatly installing and cleanup, and present a beautiful finished product and then clearly explain it's use. Oh and the office staff coordinated the process so smoothly, Friendly, fair and easy to work with.
Same satisfaction as the first home install of furnace and AC equipment. Another good decision in hiring the right company, Thank you !
Your crew for the installation were very professional, courteous and did outstanding work. I am an accomplished DO-It-Yourselfer so I expect neat and accurate and solid results. This was done completely to that standard. Dillon and Rex, GREAT JOB! Dillon spent the entire time with me to set up the WiFi Thermostat which almost took me longer to set up then it did their entire installation. Could not be more pleased