The whole experience was exceptional from the salesman to the office personal and the installation team of Steve and Shane were very friendly and professional. They did an excellent job worked very well together and explained the system to me.
What an amazing experience. We had been considering ductless work for years. Finally, in spring of 2018 at the home and garden show, this was the time. We had an on-site quote within a week of calling. We had the crew quickly out for part one. A full days work in the heat, Ryan and Dalton knocked it out. They had a sense of humor to boot, talking to us here and there as they did the work. They explained everything in detail for us so we knew how to work, maintain, and troubleshoot our units.
Part two was a few weeks later, but in the interim we certainly had enough units to keep us comfortable. Rex and Dylan came out to finish the job. Again we were met with, polite, hardworking employees who did thorough work.
Impressed from every angle. Great job guys.
Bonus: our dog liked them too.
R2D2 - (Ryan, Rex, dalton, Dylan) - you’re a great team and we will recommend you to everyone we know. Fabulous product and great service.
Both Ryan and Scott were professional and did a great job installing our new AC unit. They did great work and the new ductwork looks nice. They were fast and efficient and made sure everything was in working order before leaving. Even went so far as to order new drain plug and filter for the humidifier.
Lonnie did a great job at explaining everything I would need and getting me the best price and products on furnace and AC units. Rex and Dylan did a wonderful installation in less than 2 days time. Great place to go when you're in need of a repair or a replacement!
The two installers ( Rex,& Dillon ) were the best that I have ever seen ! So professional, ever step of the install of our brand new Carrier furnaces and air conditioner was done like surguons. They didn’t leave on day one till we had air running, and when they were done for the day they cleaned up all of the mess and left the work space spotless. I definitely would use Wade again!
The entire experience was positive, from bid to installation. At the bid, Lonnie carefully measured all rooms and patiently talked me through varous options. Once my wife and I decided on the configuration that was best for us—a ductless split system in our 1930s house—he placed the order and scheduled installation. At installation, Ryan and Scott arrived on time both days, were professional and respectful of our home, and did an expert installation of the Mitsubishi system in three rooms. Our finished attic now has both AC and heat with this equipment, making it a usable living space (a guest room). And no more lugging a massively heavy AC window unit into the living room every year. It was very loud, but this new ductless unit is incredibly quiet! We love it.
We highly recommend both the Mitsubishi ductless split system and Wade Heating and Cooling.