I would have not purchased my new Mazda if it was not for the excellence and genuine guidance and support Joe Casella gave me. I felt comfortable and relaxed because Joe wasn’t too pushy in the initial discussion. His follow up calls were authentic and supportive. I had previously been to Parkland Mazda and did not enjoy my experience there. With Joe he was outstanding in every respect. He is very polite and has a positive energy which is very refreshing. I would definitely recommend him to my colleagues at work. It is all about professionalism and that is what Joe embraced. Thank you,l am so very happy with my new Mazda. After l collected the car l couldn’t stop smiling driving home.
Joe was an outstanding salesman and I am very thankful that I decided to come to your dealership. I was originally going to purchase a Mazda 3 maxx sport but upon speaking to Joe and him explaining the difference between that and the SP25 when I had asked and subsequently test driving to it feel the difference, I walked out with a Mazda 3 SP25!!! So unbelievably happy. I have dreamt of this car and if I had not have come to see Joe, I would have been at another dealer buying a car I hadn’t felt 100% about but thought was the right one.
Only thing that could have made my experience better was not having to wait so long for the supplier to get the the Front parking assist to the dealer. Once it had arrived, Joe had liaised to get it installed and I picked up the same day.
I originally visited another dealership but wasn’t happy with the sales person. So I contacted Wanneroo and spoke to Max who came to my place of work with a mx5. He won me as a customer with his down to earth,helpful,honest manner.