I would have not purchased my new Mazda if it was not for the excellence and genuine guidance and support Joe Casella gave me. I felt comfortable and relaxed because Joe wasn’t too pushy in the initial discussion. His follow up calls were authentic and supportive. I had previously been to Parkland Mazda and did not enjoy my experience there. With Joe he was outstanding in every respect. He is very polite and has a positive energy which is very refreshing. I would definitely recommend him to my colleagues at work. It is all about professionalism and that is what Joe embraced. Thank you,l am so very happy with my new Mazda. After l collected the car l couldn’t stop smiling driving home.
Jacinta was very pleasant and very helpful all the way. I fully recommend her to anyone I know. When it comes to searching for a car dealership. The service was excellent. Despite that I haven’t meet her personally, her effort & passion to help me over my question over the phone was excellent. Having said that I could not thank her enough. Fabulous service. Well done.x
An efficient and effective sale delivered with a smile. I had already done my research, knew what I wanted and for how much; Neil, the sales manager was straight and to the point. No banter, just did the sums and got back to me in minutes to confirm he could match the best price I had verbally given. Additionally he sorted out a loan car for the few days until the model & colour I wanted was delivered from another dealer. Neil was genuinely interested in making sure his customers have a good experience, both through the sale and in ownership.
Honestly, I could not expect this to have gone better. Neil, thank you for your professional and pragmatic approach :)