My best advice is: do not use this realtor. My direct experience with them was absolutely atrocious. Over the years I have bought and sold about ten properties. When I sell a property I do not use a selling real estate agent, but I am more than happy to pay the standard commission to a buying agent. Never in my experience have I dealt with an agency as incompetent at Weichert Realtors.
The office in question is in Medfield, MA, and Chris Summers introduced himself to me and stated that he was the owner of that particular office.
Weichert brought a potential buyer to my house and claimed the buyer was qualified. We signed a P&S under the strict understanding that the sale was not contingent on the buyer selling his current residence first. Weichert also set up the buyer with a mortgage broker from Wells Fargo and an attorney. So with a signed P&S, I was required to take my house off the market for about 2 months waiting for the closing.
Approximately a week before the scheduled closing I contacted Weichert and they told me the mortgage had been approved, and we would be closing in a week. I then moved out all my furniture. A day or two later I got an email directly from the buyer saying the mortgage was not approved. I also got a copy of the letter from Wells Fargo which said they could not make the loan to the buyer unless his current house was sold first.
Weichert totally misrepresented the facts about the financing to me. They made no effort to get a copy of the mortgage approval. If they had simply looked at the bank’s letter they would have known it was not approved. And all of this took place after the mortgage contingency date in the P&S had expired. So by not doing their job, Weichert also put the buyer at risk of losing their $40,000 deposit. When I spoke with the owner of Weichert, he tried to blame everything on the mortgage broker and the attorney. Amazingly, the two people he had recommended to the buyer. Bottom line was Weichert failed to manage anything. The owner of the Weichert office also totally misrepresented to me what it would take to clear all the contingencies on the bank’s letter.
Subsequently, the buyer and I agreed to talk directly and not let Weichert get involved in any further discussions. The buyer asked me if I could recommend a new mortgage broker to him, which I did. The buyer also got rid of the attorney recommended by Weichert. After many meetings and a great amount of work and a fantastic effort by the new mortgage broker, the buyer and I were able to work out a new deal.