Werribee Hyundai

163-179 Old Geelong Rd
Hoppers Crossing, VIC 3029

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3.4 rating of Werribee Hyundai
3.4 out of 5

52% Recommended

Based on 19 Sales and 6 Service Reviews

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Ratings 3.4
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5 Star Rating
Overall Experience
Milan was amazing and even came to my home to show me the car as my kids were sick so I couldn't make the appointment. Lovely, genuine, family man not trying to over sell. Highly recommend Hyundai as it was a great experience.
Cocoroc, VIC
1 Star Rating
Overall Experience
Got a great deal, sales guy was great (Peter) and things went well until I picked up the vehicle. Promised two keys, I used one to try and start the car and it would not work. Second key was OK. Being promised two keys means that they should both be usable.

When I asked Manuel what was wrong he said that I should take the key to Mitsubishi (the manufacturer of my vehicle) and they would reprogram it. Basically, they absolutely could not have cared less, I had payed for the car and as far as they were concerned not their problem and I was still in the vehicle delivery area yet to have moved the vehicle. As it turned out, the key had no chip and I will need to replace it ($395 quoted by Mitsubishi).

Based on the earlier reviews I have looked at, I don't like my chances of getting this addressed by the dealership.

Had I known the second key was useless we could have discussed and arranged something mutually acceptable but to be dismissed almost contemptuously and left feeling very disappointed and a tad angry. This is the 3rd vehicle I have arranged for immediate family to have purchased from the Hopper Group in the last 9 months (1 new Kia, a used Kia and this vehicle), I will think twice before purchasing from this group again.
Cocoroc, VIC
5 Star Rating
Overall Experience
Paul is very helpful and nice .. five stars for him :hugging:
5 Star Rating
Overall Experience
Staff is nice and very helpful. Specially Mark , great guy.
5 Star Rating
Overall Experience
Great experience. Friendly staff...
Hoppers Crossing, VIC
5 Star Rating
Overall Experience
We were delighted with our sales person Peter S. He treated us
with respect and very professionally. He answered all our queries
thoughtfully and gave us time to discuss our options . We are looking forward to collecting our car.
Clifton Springs, VIC
5 Star Rating
Overall Experience
Thank you very much to the team at Hyundai in Werribee, especially Luke and Chris. Great service and very friendly, Chris was there to assist and help me with any questions I had. Definitely recommend Chris to anyone who is looking at purchasing a new car
Glenroy, VIC
1 Star Rating
Overall Experience
Don’t ever go with them, totally unstustable
Footscray, VIC
5 Star Rating
Overall Experience
My daughter and I approached this dealership after a phone call the previous day looking for a minimal km i30 for her 18th Birthday present. Robert was our man and he was nothing short of thorough and relentless to the last detail promised. We had a wonderful day picking up the car on my daughters actual Birthday and everything ran smoothly and there were no nasty surprises. We even had a beautiful bow on the car and he acted as a photographer for us... Nothing was a bother, thanks again Robert :blush:
Branditt, VIC
2 Star Rating
Overall Experience
Brought vf Ute came to pick it up 3 hrs later I’m driving away Ute was filthy inside had broken grill and rear tyres that were unable to be balanced this Ute was worth $46000 what a disappointment and the salesman was what u see is what you get very disappointed
Ballan, VIC