near Williamsburg Virginia
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Thank you Darianne! You made car buying enjoyable!
Thanks David for making the whole process run smoothly. And a special thanks to Ksanet for his patience during our technology tutorial!
Prior to entering the dealership, we research pertinent information needed to make a sound decision on the vehicle of our choice. Most of our expectations from the experience will be customer service orientated. Scot was very professional and NEVER pressuring, but made himself available to answer our questions should we have any. Scot was very knowledgeable and encouraging which made us feel at ease with our decision and feeling okay to leave if we choose, which we didn't. Brenton made us feel the same way that Scot previously did and continued to do when Scott was coordinating services. At no time were we [by Scot or Brenton] ever cornered and made obligated to buy a vehicle though the entire process. They both followed through positively until we left and reassured a positive experience when we would return for servicing or other business. Absolutely GREAT experience. Thank you!