West Broad Audi

9001 West Broad Street
Richmond, VA 23294

Inventory: NewUsed
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4.9 rating of West Broad Audi
4.9 out of 5

98% Recommended

Based on 135 Reviews

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Ratings 4.8
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Reviews near Williamsburg Virginia - Show All
5 Star Rating
Overall Experience
Purchasing my new Audi thru West Bend was extraordinary. Each step of the process was addressed by professional, knowledgeable and dedicated staff. David Everett, Audi Brand Specialist, was outstanding in his knowledge of the vehicle and listened when I specified my requirements resulting in a purchase which met my needs. Overall, my buying experience at West Bend Audi was outstanding.
Williamsburg, VA Assisted by David Everett
Thanks, Nancy! We are all very glad to have you as a member of the Audi family! David and our team work very hard to make ours a unique car-buying experience. We excited to know we succeeded in your case! We look forward to seeing you at our new facility, Audi Richmond, starting June 1st! Best regards, Brenton Evans General Manager West Broad Audi
March 15th
5 Star Rating
Overall Experience
Thank you Darianne! You made car buying enjoyable!
Williamsburg, VA Assisted by Darianne Addington
4 Star Rating
Overall Experience
Thanks David for making the whole process run smoothly. And a special thanks to Ksanet for his patience during our technology tutorial!
Williamsburg, VA Assisted by David Everett
5 Star Rating
Overall Experience
Prior to entering the dealership, we research pertinent information needed to make a sound decision on the vehicle of our choice. Most of our expectations from the experience will be customer service orientated. Scot was very professional and NEVER pressuring, but made himself available to answer our questions should we have any. Scot was very knowledgeable and encouraging which made us feel at ease with our decision and feeling okay to leave if we choose, which we didn't. Brenton made us feel the same way that Scot previously did and continued to do when Scott was coordinating services. At no time were we [by Scot or Brenton] ever cornered and made obligated to buy a vehicle though the entire process. They both followed through positively until we left and reassured a positive experience when we would return for servicing or other business. Absolutely GREAT experience. Thank you!
Williamsburg, VA Assisted by Franco Perrone