My overall experience was a 10/10. Adam McCarter was very knowledgeable. He went above and beyond to make sure I got what I wanted. I wanted the Honda Civic LX and the color to be dark gray. When he realized there wasn't one, he received help from John. They both found the exact car I was looking for. Adam was very helpful and hands down one of the best sales consultant I've had. I definitely would recommend West Broad Honda as well as Adam to anyone interested.
I have always wanted a Honda, and West Broad has several very good salesmen. They gave me credit on my old Toyota and then worked on the expenses to make them meet my needs. The salespeople were friendly and on technology they were especially informed! I'd give each a 10 out of 10 points, and the financial head was friendly and made the process transparent and easy. Excellent place.
Negotiated price via phone with the sales manager directly, paperwork was ready when I showed up to the dealership! No run around or mysterious behind the glass back and forth haggles. Least painful car purchasing experience ever!