West Broad Honda

West Broad Automotive Group

7014 West Broad Street
Richmond, VA 23294

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4.9 rating of West Broad Honda
4.9 out of 5

99% Recommended

Based on 1,645 Sales and 18 Service Reviews

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Star of the Week

Cory Schreiner

Cory's customers loved their experience. Find out why.

Ratings 4.9
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West Broad Honda (866) 935-3408 7014 West Broad Street , Richmond, VA
5 Star Rating
Overall Experience
Got a great deal on a slightly used HR-V. Cory was easy to work with and made the process simple and no-pressure.
Richmond, VA Assisted by Cory Schreiner
Natasha J. at West Broad Honda West Broad Honda (866) 935-3408 7014 West Broad Street , Richmond, VA
Natasha J. at West Broad Honda
5 Star Rating
Overall Experience
Cory made the experience of buying a car by myself an amazing and not terrifying one. I really appreciate his attention to detail and really considering all the things I was looking for. Please see Cory and he will take extremely good care of you! I'm very happy with my car and the whole experience! Thank you!!
Richmond, VA Assisted by Cory Schreiner
Melanie V at West Broad Honda West Broad Honda (866) 935-3408 7014 West Broad Street , Richmond, VA
Melanie V at West Broad Honda
5 Star Rating
Overall Experience
This is my fourth purchase from West Broad Honda. Everyone there puts you at ease with no pressure. Kevin had most all of the paperwork done before we got there, so it made it so much easier. The process was smooth.
Aylett, VA Assisted by Kevin Smith
Robert W. at West Broad Honda West Broad Honda (866) 935-3408 7014 West Broad Street , Richmond, VA
Robert W. at West Broad Honda
5 Star Rating
Overall Experience
We were very satisfied with Mr. Smith’s professional services in the purchase of our first new car. He was very helpful and answered all our questions and concerns. He was easily available and responded promptly. Excellent service overall.
Richmond, VA Assisted by Kevin Smith
West Broad Honda (866) 935-3408 7014 West Broad Street , Richmond, VA
1 Star Rating
Overall Experience
I never recommend to buy car from this facility. They just care about your money, nothing else. I purchased the Honda CRV with them in 2017. I didn't know the vehicle has unlock keys for the tires. I always get this car repaired and maintenance with them, now moved to different location. I went to change the tire and the technician asked about the unlocked key and I didn't have one. I called to their sales managers ; i explained him but he was rude. He said he didn't care all these thing now. I now regret buying car from them. I will never recommend anybody to buy car from them. Worst sales managers, worst customer care, Period.
Paoli, PA
Becky S at West Broad Honda West Broad Honda (866) 935-3408 7014 West Broad Street , Richmond, VA
Becky S at West Broad Honda
5 Star Rating
Overall Experience
Kevin always makes trading in my lease easy breezy! I always feel so welcomed and part of the Honda Family. If your thinking of purchasing or leasing a Honda stop by and ask for Kevin! I love my new 3rd CRV lease and 5th Honda purchase and my boyfriend also liked his non pushy sales method so much he bought a new Accord the same week!. Thank you Kevin for taking such good care of your customers and thank you again for my gift for being a loyal long time customer!
Mechanicsville, VA Assisted by Kevin Smith
West Broad Honda (866) 935-3408 7014 West Broad Street , Richmond, VA
5 Star Rating
Overall Experience
Kevin is a professional and does an outstanding job!! This is the second car we have bought from him.
Richmond, VA Assisted by Kevin Smith
Daniel T at West Broad Honda West Broad Honda (866) 935-3408 7014 West Broad Street , Richmond, VA
Daniel T at West Broad Honda
5 Star Rating
Overall Experience
My experience was great and Kevin was a great salesperson.
Assisted by Kevin Smith
West Broad Honda (866) 935-3408 7014 West Broad Street , Richmond, VA
5 Star Rating
Overall Experience
TL:DR Ask for Kevin Smith!

Not expecting to buy a car that day, we stopped in “just to look.” Based on these reviews, we asked to speak with Kevin. Soft-spoken, very approachable, knowledgeable, and none of what you’ve learned to expect from a car salesperson. Answered all of our questions, efficiently arranged some test drives, explored our options with us. The entire sales process was very laid-back with everything well-explained. Kevin even came in the next day on his time off to help with the final purchase steps. All in all, a very satisfying experience—-and we love the new Pilot!
Richmond, VA Assisted by Kevin Smith
Patrick M at West Broad Honda West Broad Honda (866) 935-3408 7014 West Broad Street , Richmond, VA
Patrick M at West Broad Honda
5 Star Rating
Overall Experience
Excellent car buying experience! Everyone I interacted with was personable and answered all my questions. Would highly recommend this dealership.
Richmond, VA Assisted by Cory Schreiner