West Broad Honda

7014 West Broad Street
Richmond, VA 23294

Inventory: NewUsed
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4.9 rating of West Broad Honda
4.9 out of 5

99% Recommended

Based on 787 Sales and 12 Service Reviews

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Star of the Week

Kevin Smith

Kevin's customers are happy! Read their reviews to find out why.

Ratings 4.9
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Reviews near Glen Allen Virginia - Show All
5 Star Rating
Overall Experience
Friendly, helpful sales and finance department. I would definitely recommend West Broad Honda.
Glen Allen, VA Assisted by Kevin Smith
5 Star Rating
Overall Experience
we highly recommend!! We had a great experience!!
Glen Allen, VA Assisted by Cory Schreiner
5 Star Rating
Overall Experience
The wait time to see the finance person and sign the final paperwork was way too long. We would have been happy to have come back had we have been told the wait would be over 2 1/2 hours. They could have cleaned/prepared the car and gotten the paperwork ready and we could have returned the next day instead of waiting over 2 1/2 hours and then being told it was going to be another 30 minutes. We had another appointment to get to so we ended up having to return the next day anyway.
Glen Allen, VA Assisted by Kevin Smith
5 Star Rating
Overall Experience
My experience at the dealer was extremely satisfactory. As soon as I walked in and met my sales person ‘Phil’ I knew I made the right choice. Phil made me feel welcomed and provided me with my choice of a vehicle ‘2016 Ford Fusion SE’. I would like to thank everyone and Phil that made this dream come through. Thank you!
Glen Allen, VA Assisted by Phil Noel
5 Star Rating
Overall Experience
What an incredibly pleasant experience! Car shopping and purchase can be so stressful, but not so at West Broad Honda. Kevin Smith, my Sales Consultant was AMAZING in helping me find the perfect Honda for me. He is so patient and thorough in helping his customers get the right car and the best deal! Michael Pascual, my Financing Manager, was fantastic as well, making a typically complex process very smooth and enjoyable. Everyone at this Dealership is so friendly, helpful, and a pleasure to be with. Love the West Broad Honda family!
Glen Allen, VA Assisted by Kevin Smith
5 Star Rating
Overall Experience
Cory and Michael from business office were pleasant to work with!
Glen Allen, VA Assisted by Cory Schreiner
5 Star Rating
Overall Experience
Hi Kevin, thank you so much for your help in acquiring my first car. Even though it’s your off the other day still you entertained my inquiries. May God bless you and West Broad Honda more clients to come in the future.
Glen Allen, VA Assisted by Kevin Smith
5 Star Rating
Overall Experience
This was my first car buying experience and I must admit, I was a little apprehensive about the whole process. However, those anxieties went away with the service I received from Mr. Kevin Smith. He made me feel comfortable from the moment I step into the dealership, and he treated me like family. Kevin guided me through the entire process and exuded the up most attention to detail when it came to the application process. . Not once did I feel like I was being pressured into buying a car. Instead, I know Kevin wanted me to have a great buying experience, and I can't thank him enough for that. BJ and Michael were also incredible, and they all ensured that I ended up with the car that I love. I can't say enough good things about West Broad Honda.
Glen Allen, VA Assisted by Kevin Smith
5 Star Rating
Overall Experience
Fantastic & Extremely Professional Sales Consultant & Finance Manager
Glen Allen, VA Assisted by Phil Noel
5 Star Rating
Overall Experience
Kevin Smith is the best dealer that I have ever felt with and with my first experience buying my own car made the process so easy and stress free!
Glen Allen, VA Assisted by Kevin Smith