near Midlothian Virginia
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Phil and Conrad are nothing short of amazing! Great customer service and patient as I worked through a paperwork issue on my end. Will definitely do business with West Broad Honda again and refer friends!
My overall experience was a 10/10. Adam McCarter was very knowledgeable. He went above and beyond to make sure I got what I wanted. I wanted the Honda Civic LX and the color to be dark gray. When he realized there wasn't one, he received help from John. They both found the exact car I was looking for. Adam was very helpful and hands down one of the best sales consultant I've had. I definitely would recommend West Broad Honda as well as Adam to anyone interested.
Everyone was absolutely incredible! What I loved is that there were no games played. Everything was truthful, straight and to the point. I was not expecting to walk out with a new car, but I walked out with something better than I expected!! I will be referring a lot of people to Kevin and to the dealership in general :)
We had a great car buying experience at West Broad Honda
Phil and Conrad were absolutely amazing! I am so grateful for their customer service and knowledge!
Kevin Smith is one of the kindest, truthful salesman I have ever had the pleasure dealing with in my life time. Thank you Kevin and Michale for making the car buying experience fun.
I had the best experience! Phil was fantastic and so was Conrad! Thank you so much! I absolutely love my new car!
I have to say yesterday when I purchased my new 2017 Pilot, the process was so organized, and professional . I came back to West Broad Honda, because I had purchased 2 other Honda's there from Marcus, and I knew when I decided to go with a new Pilot, Marcus would take care of me, as he always had. Marcus, Steven P. and Tim treated me like family. I definitely will, and have recommended West Broad Honda. Great Job gentlemen! Almost forgot, Steven Royal, did a GREAT job, when I brought my old Pilot in for new brakes. Hats off to Steven R.
Your dealership is lucky to have an individual such as Kevin Smith to be working with you. A true "people" person who makes one feel comfortable through the process. Thank you very much Kevin!
I would buy another car from West broad Honda, Marcus and Tim were excellent.