West Broad Hyundai

8903 West Broad Street
Henrico, VA 23294

Inventory: NewUsed
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4.9 rating of West Broad Hyundai
4.9 out of 5

98% Recommended

Based on 93 Reviews

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Star of the Week

Bobby A. Smith

Bobby's customers are happy! Read their reviews to find out why.

Ratings 4.9
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5 Star Rating
Overall Experience
Chad Taylor was awesome to work with! He came in on his day off and was extremely helpful in assisting my husband and I with buying a car for my step-son. He was great while we were there and through email prior to our arrival to the dealership. He took time to answer all of my questions and to make arrangements for my husband, step-son, and I to see the car since we traveled from a little over 2 hours away. The car was expected. I appreciate the fact there were no surprises. I would buy from Chad and this dealership again!
Stanley, VA Assisted by Chad Taylor
5 Star Rating
Overall Experience
Many thanks to Alex and Chad!
Richmond, VA Assisted by Chad Taylor
5 Star Rating
Overall Experience
Chad and team stayed 3 hours past closing and never once made me feel like I was inconveniencing them. He was patient and worked hard to get me into a car that I wanted and did it with a smile on his face! He was very helpful and explained all my options as a first time car buyer. Truly a great experience, especially when I showed up on the last day of the quarter without an appointment. Chad communicated with us well about other customers he had to work with while juggling us. He was wonderful! I’m very appreciative for the team at West Broad Hyundai for making me feel like I got the best deal on the best vehicle for me. We also spent some time with Alex to talk about leasing- he was GREAT at answering my family’s questions because none of us had leased before. He was very patient and was great at not “selling” us but making sure we understood every detail of every option we had. Thank you West Broad Hyundai!
Richmond, VA Assisted by Chad Taylor
4 Star Rating
Overall Experience
Chad is the BEST! He’s extremely knowledgeable and was able to answer every question I threw at him. He wasn’t pushy, respected what I wanted and helped me find what I was looking for. He also has a wonderful sense of humor. I’ve never had so much fun looking for a car!

The only negative feedback I have is the amount of time I had to wait to sign paperwork (although once I was in there, it was quick!). Luckily for me, Chad stuck around and kept me company! His humor definitely helped pass the time!

I will definitely be back when it’s time for another upgrade!!
Assisted by Chad Taylor
5 Star Rating
Overall Experience
My salesmen was great!!! Thx Chad..
Assisted by Chad Taylor
5 Star Rating
Overall Experience
We had a very wonderful experience @WestBroad Hyundai. Bobby was extremely genuine and helpful. He listened to all our requirement and worked hard to get the the same thing we wanted. Even the finance manager was awesome. He explained us everything in detail and got the deal we wanted. Overall the staffs are excellent and its an incredible experience.
Assisted by Bobby A. Smith
5 Star Rating
Overall Experience
Awesome experience with Bobby Smith and Kevin Johnson. Mr. Johnson is great n exceeded my expectations. They were patient with my indecisiveness and delays, yet kind with great customer service.
Assisted by Bobby A. Smith
5 Star Rating
Overall Experience
Chad is an absolutely superior salesperson! He and Alex, manager went above and beyond my expectations in the purchase of my vehicle.

I was referred by my daughter and son in law Kristin and Alex who have brought a great deal of business to you. I would love it if Alex, my son in law could receive a token of appreciation for his referrals..perhaps a Hyundai jacket :). He would be a wonderful representation of your organization as you know!!

Thank you Chad and Alex for your kindness and impeccable service!!
Richmond, VA Assisted by Chad Taylor
5 Star Rating
Overall Experience
Great experience at West Broad Hyundai. I was able to get the SUV that I wanted. Chad Taylor is an awesome salesman! I would definitely recommend West Broad Hyundai to family and friends.
Assisted by Chad Taylor
5 Star Rating
Overall Experience
What a great experience...thank you Chad Taylor
Assisted by Chad Taylor