West Broad Hyundai

8903 West Broad Street
Henrico, VA 23294

Inventory: NewUsed
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4.9 rating of West Broad Hyundai
4.9 out of 5

98% Recommended

Based on 97 Reviews

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Star of the Week

Chad Taylor

People can't say enough about Chad. Read the reviews.

Ratings 4.9
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5 Star Rating
Overall Experience
I have always been impressed with the Hyundai brand. My experience with my salesperson Bobby Smith and Finance Manager, Anthony Ray was awesome. Both staff members exhibit the right teamwork, product knowledge and compassion towards their customers, where purchasing a car is a effortless experience where many times it can be quite a nightmare.

Kudos to them!
Assisted by Bobby A. Smith
5 Star Rating
Overall Experience
This is my 5th new vehicle purchased from West Broad Hyundai. My salesman, Bobby Smith, had endless patience with me through a very difficult decision process. He saw to it that I was happy not only with my choice of vehicle, but also the deal that was worked out. The entire staff involved in my transaction was knowledgeable, friendly and helpful in getting me the best overall deal. I felt my interests and happiness were a priority. Thank you!!
Aylett, VA Assisted by Bobby A. Smith
5 Star Rating
Overall Experience
This was the best experience I’ve had so far! Everyone was so nice and helpful! I was told in the beginning that they would make this easy for me and that’s exactly what they did. I am very satisfied with my experience.
Sandston, VA Assisted by Chad Taylor
5 Star Rating
Overall Experience
Best car buying experience in my life, and will be a repeat customer.
Glen Allen, VA Assisted by Bobby A. Smith
5 Star Rating
Overall Experience
Chad Taylor was awesome to work with! He came in on his day off and was extremely helpful in assisting my husband and I with buying a car for my step-son. He was great while we were there and through email prior to our arrival to the dealership. He took time to answer all of my questions and to make arrangements for my husband, step-son, and I to see the car since we traveled from a little over 2 hours away. The car was expected. I appreciate the fact there were no surprises. I would buy from Chad and this dealership again!
Stanley, VA Assisted by Chad Taylor
5 Star Rating
Overall Experience
Many thanks to Alex and Chad!
Richmond, VA Assisted by Chad Taylor
5 Star Rating
Overall Experience
Chad and team stayed 3 hours past closing and never once made me feel like I was inconveniencing them. He was patient and worked hard to get me into a car that I wanted and did it with a smile on his face! He was very helpful and explained all my options as a first time car buyer. Truly a great experience, especially when I showed up on the last day of the quarter without an appointment. Chad communicated with us well about other customers he had to work with while juggling us. He was wonderful! I’m very appreciative for the team at West Broad Hyundai for making me feel like I got the best deal on the best vehicle for me. We also spent some time with Alex to talk about leasing- he was GREAT at answering my family’s questions because none of us had leased before. He was very patient and was great at not “selling” us but making sure we understood every detail of every option we had. Thank you West Broad Hyundai!
Richmond, VA Assisted by Chad Taylor
4 Star Rating
Overall Experience
Chad is the BEST! He’s extremely knowledgeable and was able to answer every question I threw at him. He wasn’t pushy, respected what I wanted and helped me find what I was looking for. He also has a wonderful sense of humor. I’ve never had so much fun looking for a car!

The only negative feedback I have is the amount of time I had to wait to sign paperwork (although once I was in there, it was quick!). Luckily for me, Chad stuck around and kept me company! His humor definitely helped pass the time!

I will definitely be back when it’s time for another upgrade!!
Assisted by Chad Taylor
5 Star Rating
Overall Experience
My salesmen was great!!! Thx Chad..
Assisted by Chad Taylor
5 Star Rating
Overall Experience
We had a very wonderful experience @WestBroad Hyundai. Bobby was extremely genuine and helpful. He listened to all our requirement and worked hard to get the the same thing we wanted. Even the finance manager was awesome. He explained us everything in detail and got the deal we wanted. Overall the staffs are excellent and its an incredible experience.
Assisted by Bobby A. Smith