I don't enjoy car buying. Even though I'd selected the precise vehicle I wanted beforehand, and even though I had no intentions to negotiate a lower price, I still dreaded having to deal with an aggressive salesperson and his cryptic but equally aggressive (but even shrewder). Fortunately, I 1) went to West Broad Volkswagen, where 2) I was greeted by James Anderson, and 3) his manager, who, along with 4) the rest of the staff were awesome. It still took some time (the only reason I gave 4 stars instead of 5), but what a great group of people to work with! Got the car I wanted (my first new one) at a great price, and I got to keep all my limbs, organs, AND dignity.
Amazing experience!!! Thanks to Jared and Michael for making my time there pleasant, easy and informative. I shared what I could do and they made it happen quickly with all my questions answered and challenges handled. It was all about making me happy. They are both easy to work with and so willing to help you!!! Please go see them both I promise you will be satisfied, happy and impressed with their knowledge and commitment to you. Thank you, thank you and thank you to both Jared and Michael l!!!
Gary was excellent to work with from start to finish. He was responsive and helpful while we considered options, and when it came time to purchase the car he was organized and efficient. The West Broad VW team made the process easy!
The staff were incredible friendly and helpful. My salesperson, Garry Garabetian, was a great help and made the process extremely easy. Toby, the service manager, Tracy in Finance, and Bobby from service were amazing as well
I highly recommend this dealership to EVERYONE! This was my first time purchasing with them and everything from beginning to end was a smooth and easy process! I truly enjoyed the experience I had and James was the BEST! Thank you guys so much for everything!!!