West Broad Volkswagen

9001 West Broad Street
Richmond, VA 23294

Inventory: NewUsed
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4.9 rating of West Broad Volkswagen
4.9 out of 5

100% Recommended

Based on 204 Reviews

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Team Member

Star of the Week

Kate Barnard

Kate's customers loved their experience. Find out why.

Ratings 4.9
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Time Frame
5 Star Rating
Overall Experience
Everything was very smooth. Nice to visit a dealer that is interested in selling a vehicle without being overbearing.
Midlothian, VA Assisted by Gary Garabetian
5 Star Rating
Overall Experience
The staff were incredible friendly and helpful. My salesperson, Garry Garabetian, was a great help and made the process extremely easy. Toby, the service manager, Tracy in Finance, and Bobby from service were amazing as well
Richmond, VA Assisted by Gary Garabetian
5 Star Rating
Overall Experience
I highly recommend this dealership to EVERYONE! This was my first time purchasing with them and everything from beginning to end was a smooth and easy process! I truly enjoyed the experience I had and James was the BEST! Thank you guys so much for everything!!!
Spout Spring, VA Assisted by James Anderson
5 Star Rating
Overall Experience
This dealership was the best! Really listened to my wants and financial situation and made it happen. No pushy aggressive sales people. They all really cared!
Glen Allen, VA Assisted by Gary Garabetian
5 Star Rating
Overall Experience
Delivery of car was great.

The time it took for the paperwork on a cash and trade in deal was way too long. Close to 3 hours.
Assisted by Kate Barnard
5 Star Rating
Overall Experience
Kate was fantastic, and made the process simple and efficient.
Assisted by Kate Barnard
5 Star Rating
Overall Experience
Excellent service from WB Volkswagon. Felt comfortable with Everyone there and Kate especially rocked!
Richmond, VA Assisted by Kate Barnard
5 Star Rating
Overall Experience
Kate, Chris, Michael, & the rest of the team were a DREAM to work with! They treated us with respect, patience, & hospitality from the moment we made contact with them about the exact car we were looking for. I dont think we will ever buy a car theough another dealership again. Thank You West Broad!
Brooklyn, NY Assisted by Kate Barnard
5 Star Rating
Overall Experience
Once the price was negotiated, it was a smooth process. No complaints.
Richmond, VA Assisted by Kate Barnard
5 Star Rating
Overall Experience
The entire experience was excellent. Kate was with us from the start and her guidance was spot on. Everything went like clockwork. Kate and the West Broad VW Dealership will be recommended..
Hudgins, VA Assisted by Kate Barnard