West Broad Volkswagen

9001 West Broad Street
Richmond, VA 23294

Inventory: NewUsed
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4.9 rating of West Broad Volkswagen
4.9 out of 5

100% Recommended

Based on 210 Reviews

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Star of the Week

James Anderson

People can't say enough about James. Read the reviews.

Ratings 4.9
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4 Star Rating
Overall Experience
I don't enjoy car buying. Even though I'd selected the precise vehicle I wanted beforehand, and even though I had no intentions to negotiate a lower price, I still dreaded having to deal with an aggressive salesperson and his cryptic but equally aggressive (but even shrewder). Fortunately, I 1) went to West Broad Volkswagen, where 2) I was greeted by James Anderson, and 3) his manager, who, along with 4) the rest of the staff were awesome. It still took some time (the only reason I gave 4 stars instead of 5), but what a great group of people to work with! Got the car I wanted (my first new one) at a great price, and I got to keep all my limbs, organs, AND dignity.
Richmond, VA Assisted by James Anderson
5 Star Rating
Overall Experience
Gary was a real pleasure to work with! Found our dream car when other dealerships wouldn’t even try.
Midlothian, VA Assisted by Gary Garabetian
5 Star Rating
Overall Experience
Gary was very nice and helpful.
Urbanna, VA Assisted by Gary Garabetian
5 Star Rating
Overall Experience
Gary Garabetian was truly wonderful to work with. He helped us get exactly the right car and wasn't pushy in the least, I would absolutely recommend him to anyone!
Glen Allen, VA Assisted by Gary Garabetian
5 Star Rating
Overall Experience
Amazing experience!!! Thanks to Jared and Michael for making my time there pleasant, easy and informative. I shared what I could do and they made it happen quickly with all my questions answered and challenges handled. It was all about making me happy. They are both easy to work with and so willing to help you!!! Please go see them both I promise you will be satisfied, happy and impressed with their knowledge and commitment to you. Thank you, thank you and thank you to both Jared and Michael l!!!
Assisted by Jared Mazzo
5 Star Rating
Overall Experience
Gary was excellent to work with from start to finish. He was responsive and helpful while we considered options, and when it came time to purchase the car he was organized and efficient. The West Broad VW team made the process easy!
Richmond, VA Assisted by Gary Garabetian
5 Star Rating
Overall Experience
Everything was very smooth. Nice to visit a dealer that is interested in selling a vehicle without being overbearing.
Midlothian, VA Assisted by Gary Garabetian
5 Star Rating
Overall Experience
The staff were incredible friendly and helpful. My salesperson, Garry Garabetian, was a great help and made the process extremely easy. Toby, the service manager, Tracy in Finance, and Bobby from service were amazing as well
Richmond, VA Assisted by Gary Garabetian
5 Star Rating
Overall Experience
I highly recommend this dealership to EVERYONE! This was my first time purchasing with them and everything from beginning to end was a smooth and easy process! I truly enjoyed the experience I had and James was the BEST! Thank you guys so much for everything!!!
Spout Spring, VA Assisted by James Anderson
5 Star Rating
Overall Experience
This dealership was the best! Really listened to my wants and financial situation and made it happen. No pushy aggressive sales people. They all really cared!
Glen Allen, VA Assisted by Gary Garabetian