I don't enjoy car buying. Even though I'd selected the precise vehicle I wanted beforehand, and even though I had no intentions to negotiate a lower price, I still dreaded having to deal with an aggressive salesperson and his cryptic but equally aggressive (but even shrewder). Fortunately, I 1) went to West Broad Volkswagen, where 2) I was greeted by James Anderson, and 3) his manager, who, along with 4) the rest of the staff were awesome. It still took some time (the only reason I gave 4 stars instead of 5), but what a great group of people to work with! Got the car I wanted (my first new one) at a great price, and I got to keep all my limbs, organs, AND dignity.