Western Highway Honda

1-3 Eucumbene Drive, Caroline Springs
Ravenhall VIC 3023

Inventory: NewUsed
Visit Website

4.9 rating of Western Highway Honda
4.9 out of 5

Based on 263 Sales and 6 Service Reviews

Write Review

Team Member

Franki Pastrana

Sales Consultant

03 92178680

Rating 4.8
5
  94 Percent
15
4
  0 Percent
0
3
  0 Percent
0
2
  0 Percent
0
1
  6 Percent
1
Search Area
Within
Of
Time Frame

Reviews from customers of Franki Pastrana

- Show All
StarStarStarStarStar
Excellent Overall Experience

From the moment we step on Western Highway Honda everyone is very welcoming specially Cheng who greeted us first and introduced us to Frankie who helped us with the process and very patiently let us test drive the different civic models. Thank you Frankie for all your help and your impressive customer service from assisting us in choosing the right car and doing your best to give us a good deal, to the delivery day, and everything else in between. This makes our buying experience great and something we will remember. Also thanks to Ellie who is spot on and answers all our queries. Highly recommend Western Highway Honda.

StarStarStarStarStar
Needs Improvement Overall Experience

You dont have to hide anything from customers to make the deals just clear everything fairly and honestly

StarStarStarStarStar
Excellent Overall Experience

We would like to highly commend Frankie Pastrana and the whole Western Highway Honda for making our car purchase experience a breeze. They offered expert and professional advice that helped very much with our decision making. Top quality service and highly recommended!

StarStarStarStarStar
Excellent Overall Experience

I have very warm and enjoyable experience at Western Highway Honda. Frankie the dealer guy, took very good care of me. He make sure I find the right car that satisfy my needs with the right price. As a first time buyer I wasn't sure of what I was going to get or what car I need to get but Frankie spend the whole time with me explaining each Honda cars and explaining every little details and answering every questions that I asked. Overall my experience was excellent and I fully recommend Western Highway Honda to anyone looking for a good car with excellent details and good customer service.

StarStarStarStarStar
Excellent Overall Experience

0 - 100 real quick! Finally, I can hit VTEC!!

Cheers Honda!

StarStarStarStarStar
Excellent Overall Experience

Very good customer support :thumbsup:

Photo for Rommel
February 18th
StarStarStarStarStar
Excellent Overall Experience

Guys are all great; Franklin and Ellie are the Greatest...

StarStarStarStarStar
Excellent Overall Experience

Frankie, Greame and Elli were great to me. I had a good overeall experience. I do however think Sarah mislead on some of the information about the paint protection and tint. After reading the warranty it seems quite tedious to fix the paint protection is there are any issues. Also they will make me pay an excess. This is disappointing. My friend is also telling me that I could have got my tint done externally and this would not void my warranty as she said.

Other than that I enjoyed my time with Frankie. Good guy. Still a positive experience overall.

StarStarStarStarStar
Excellent Overall Experience

Very helpful, and great to deal with!

StarStarStarStarStar
Excellent Overall Experience

Very wonderful staff, even helped me with getting my car home!

Photo for Jordan T
December 22nd 2016
StarStarStarStarStar
Excellent Overall Experience

Great service skills, when I buy another Honda I will go back to this person for my car .

Photo for Tuan Q
December 21st 2016
StarStarStarStarStar
Excellent Overall Experience

Great Dealership and made everything easy.

StarStarStarStarStar
Excellent Overall Experience

Great friendly staff easy to deal with!

StarStarStarStarStar
Excellent Overall Experience

I had a good experience. Frankie is on point and I feel I'm valued. He never hesitate to answer my questions with honesty.

Photo for Kristiane R
December 7th 2016
StarStarStarStarStar
Excellent Overall Experience

Franky and the team were great and made choosing the car really easy for me

StarStarStarStarStar
Excellent Overall Experience

Thrilled with my new purchase!! Thank you Frankie for your thoroughly professional guidance and also to the wider team as a whole.

Photo for Ann-Maree R
November 23rd 2016
Western Highway Honda Links

Our staff are dedicated to providing you with the best of care at all times, so whether you are buying, selling or leasing come and experience the difference at Western Highway Honda.


Read reviews for Western Highway Honda submitted from your local area: