Western Highway Honda

1-3 Eucumbene Drive, Caroline Springs
Ravenhall VIC 3023

Inventory: NewUsed
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4.9 rating of Western Highway Honda
4.9 out of 5

Based on 263 Sales and 6 Service Reviews

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Rating 4.7
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  88 Percent
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Reviews in Burnside

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StarStarStarStarStar
Excellent Overall Experience

Friendly and excellent customer service from Karthick and the team. Thank you and appreciated.

StarStarStarStarStar
Excellent Overall Experience

Cheng is very friendly, helpful. He has arranged all the things and provided my car on exact time. He is giving me all the required information even in his day offs .

Photo for Harsimran S
April 23rd
StarStarStarStarStar
Excellent Overall Experience

From the moment we step on Western Highway Honda everyone is very welcoming specially Cheng who greeted us first and introduced us to Frankie who helped us with the process and very patiently let us test drive the different civic models. Thank you Frankie for all your help and your impressive customer service from assisting us in choosing the right car and doing your best to give us a good deal, to the delivery day, and everything else in between. This makes our buying experience great and something we will remember. Also thanks to Ellie who is spot on and answers all our queries. Highly recommend Western Highway Honda.

StarStarStarStarStar
Excellent Overall Experience

very good staff very good cars excellent experience thankyou Honda

Photo for Carmelina & Colin Lamb
April 22nd
StarStarStarStarStar
Good Overall Experience

Friendly service and fast delivery .

StarStarStarStarStar
Needs Improvement Overall Experience

Never again my brand new car has had an a/c compressor replaced well i think it has while waiting for a month and doing triple the money in a loan car than i would spend in my car. Called ACA and Consumer Affairs

April 18th
StarStarStarStarStar
Needs Improvement Overall Experience

I am dusgusted with the service department its Management lack of service a month delay on my car the rideness experienced and the loan car which was a fuel gussler cost me three times the amount of fuel i pay for in my car. Very worried i got a lemon. They need to make good of the money ive spent on extra fuel the anxiety of driving their loan car and if they proceed to charge me for a service admist all of this im off to Consumer Affairs and the media

NOT HAPPY

April 18th
StarStarStarStarStar
Excellent Overall Experience

Such a lovely and friendly people I reckon the it is the best Honda dealership in Victoria.

StarStarStarStarStar
Excellent Overall Experience

On time service performance is always what Busy mums needs. Thanks to westernhighway Honda . My first time and will be my official Service crntre

April 11th
StarStarStarStarStar
Excellent Overall Experience

From the moment you walk in and are greeted by Josette to the final handshake from Karthick - the customer service and professionalism cannot be faulted. 5 star customer service.

StarStarStarStarStar
Excellent Overall Experience

Ourn experience with Honda Western Highway was an awesome one!. Chanaka has been very helpful making it easier for us to decide what model to choose. Same with Ellie who's so efficient and spot on with what was needed. We would not have a second taught recommending them to our friends and relatives.

StarStarStarStarStar
Excellent Overall Experience

Best service everrrrr !!!!

StarStarStarStarStar
Excellent Overall Experience

Cheng provided excellent customer service and handled everything perfectly. I couldn't ask for a better representative from Honda. I highly recommend everyone to purchase or get inquiries from Caroline Spring Honda.

StarStarStarStarStar
Excellent Overall Experience

Me and my family are very happy doing business with Western Highway Honda (Caroline Springs). The manager, Graeme, was very easy to talk to. Michael was very accomodating and high commendation for Phillip Vo, who assisted us all throughout since the day we were just checking the vehicle out. Very pleasant and very helpful. Over-all we were very satisfied, we didn't feel pressured and got what we wanted. Great Team!

Photo for ANGELICA E
March 24th
StarStarStarStarStar
Excellent Overall Experience

I have very warm and enjoyable experience at Western Highway Honda. Frankie the dealer guy, took very good care of me. He make sure I find the right car that satisfy my needs with the right price. As a first time buyer I wasn't sure of what I was going to get or what car I need to get but Frankie spend the whole time with me explaining each Honda cars and explaining every little details and answering every questions that I asked. Overall my experience was excellent and I fully recommend Western Highway Honda to anyone looking for a good car with excellent details and good customer service.

StarStarStarStarStar
Excellent Overall Experience

I had such a wonderful and overwhelmed with all staff and especially the saleman mr Vinny Pham. He is very consistency and reliable on his services to us, detailed and honest. Love the experience and the humble of him. Thank you so much! Will recommend to anyone I could to come to this dealer and buy car from you. Excellent!!!

StarStarStarStarStar
Excellent Overall Experience

0 - 100 real quick! Finally, I can hit VTEC!!

Cheers Honda!

StarStarStarStarStar
Needs Improvement Overall Experience

Bought a brand new car that makes a loud rattling from the dashboard. Two years later, and despite always asking for it to be fixed during service, and being assured that it was, the dashboard continues to rattle. Loudly.

February 21st
StarStarStarStarStar
Excellent Overall Experience

Guys are all great; Franklin and Ellie are the Greatest...

StarStarStarStarStar
Excellent Overall Experience

Fantastic customer support and delivered as promised. Chanaka and Ellie did a amazing job and I would highly recommend.

StarStarStarStarStar
Excellent Overall Experience

Frankie, Greame and Elli were great to me. I had a good overeall experience. I do however think Sarah mislead on some of the information about the paint protection and tint. After reading the warranty it seems quite tedious to fix the paint protection is there are any issues. Also they will make me pay an excess. This is disappointing. My friend is also telling me that I could have got my tint done externally and this would not void my warranty as she said.

Other than that I enjoyed my time with Frankie. Good guy. Still a positive experience overall.

StarStarStarStarStar
Good Overall Experience

One of my request that they cannot do is to get a personalised plate number, hope if I will buy again a car from Honda they can grant my request thanks

StarStarStarStarStar
Excellent Overall Experience

The entire staff from at Western Highway Honda was so friendly and professional I would not hesitate to recommend them to any future Honda purchaser. Karthick Seenivasagan, the salesman who I mainly dealt kept me informed on progress at all times..

StarStarStarStarStar
Excellent Overall Experience

Karthick? Absolute LEGEND! A good friend and i would recomend him to anyone! Thanks for your help Karthick. Cheers

StarStarStarStarStar
Excellent Overall Experience

Great team to deal with.

Great car and great deal.

Photo for Sarah
December 25th 2016
Western Highway Honda Links

Our staff are dedicated to providing you with the best of care at all times, so whether you are buying, selling or leasing come and experience the difference at Western Highway Honda.


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