My wife and I were very impressed with the professional service we received from the staff at Western Highway Honda. Many thanks to Cheng Tao for making us feel welcome and explaining the Honda Civic RS details and performance of the vehicle. Taking the vehicle for a test drive was the clincher for us in our final decision to purchase. We both love the comfort and styling of the vehicle as well as the power and handling it is a real pleasure to drive once again thank you Cheng and to all your colleagues at Honda.
Philip Vo is a delightful young man, and an excellent salesman. His explanation of the car, and all the workings was really good. Then we went for a test drive, and he made me feel at ease straight away, and visa verca, and he paid me a very nice compliment regarding my driving!!! There is a very good feeling about the dealership at Western Highway, and I would have no hesitation in recommending the staff and management, and Philip to anyone who is thinking of buying a Honda......Thank you
Chen ..our sales guy 6mths in the job ..was enthusiastic but lacked how to deliver valud information at the sales stage it was only after we picked up the car that he told us it had 5 yr warranty 5 yr road assist ..pretty poor .as this is a key selling point ..no basket or goodies or wine every other car i hve bought brand new dealerships offer a gift ..we bought a brand new top of the range jazz ..it wasnt second hand ..BRAND NEW ..doesnt really offer that customer service and professionlism that makes a client remembrr the experience ..all in all pretty average ..get on board honda and make the journey ..with a knowledgable sales person ..that can make it a more enjoyable experience ..but in saying that i commend chen for his enthusiasm .working here in australia ..and making a good life for himself makes me respect him for his effort