Extremely satisfied with my visit to Wilde Honda. I had the pleasure of working with Jakob Lied. He was very polite and knowledgeable. I was unsure which car would be a good fit for me and Jakob allowed me to test drive a few different cars and suggested other models which I hadn't been considering. Would fully recommend Jakob Lied and will look to purchase any future vehicles from Wilde Honda.
When I brought my vehicle in for service, the steering wheel was perfectly centered when I drove straight ahead. After the vehicle was serviced, the steering wheel is now off center when driving straight ahead. I returned to the Service Department where they promised they would make the necessary repairs, but while driving home after being told the repairs were successful, I noticed the problem remains. I thought of returning to Wilde Honda for further service, but I concluded if they did not attempt to remedy the problem the first time, why would they do anything if I returned a second time.
Started chatting online with Christina, who answered many questions and then got me in touch with who boss, who ended us having deal with Ryan Granzow. We knew what we wanted, and ended up purchasing a brand new 2017 Odyssey (unseen). It was very busy the night we were there getting the new van. Could have taken less time, but I don't think this dealership is used to deal with people like myself, who wanted everything all ready, paperwork to sign, and get me outta there ;) Once the financing gentlemen helping us realized we wanted this done quickly and had only a short amount of time, he worked with Ryan and made it happen. They were so busy that night, I offered to come back that Saturday and have the van prepped instead of the night we purchased it, because they couldn't keep up with the amount of sold cars. I didn't have another hour to wait. Ryan changed over our plates, and got me the keys. Overall, the experience was good, there were a few hiccups and some issues that still need to be addressed, I am sure it will get handled properly.
Extremely satisfied with my experience at Wilde Honda. They were patient and helpful throughout the whole experience. We had one small hiccup but they went above and beyond to make it a smooth process. We traded our 2013 Pilot for the new 2017 Pilot. Tom Meyer our sales associate was excellent at communicating and took the time to show us the features in the new vehicle. I would highly recommend him to any friend or family member. We also had a great experience with the finance associate Will. He was patient and took the time to answer our questions. Thanks Wilde Honda for an overall pleasant experience.
The lease deal they offer on the website is actually real. All these years, when I leased honda and other cars, I didn't want to take the time to go to Waukesha to verify validity of their prices. I dislike car salesmen and less interaction, the better.
I went through costco. Saw the deal on accord and they didn't try to "up sell" or throw in "extras". They do seem to have the best lease deals in town.
The lease process was fast and comfortable. They sensed that I was experienced buyer - hence they didn't "upsell" paint protection or what ever..
Even though, they typically don't deliver cars, they did deliver my car, within an hour, to my office on the south side.
Dan Anderson was the sales manager - he was fairly upfront with everything.
I forgot the name of business manager but he too was pretty upfront.
The sales guy - I forgot his name - was a normal car salesman. Nothing special or bad - the nice thing about him was that he volunteered to drop off the car at my office. I hate car salesmen who act too smart and take customers to be fools. He did not act smart.
If you are buying a Honda, I would suggest this dealership.