Thank you for sharing your feedback with us, Stephanie! We are happy to hear that Reno could help make your car buying experience so memorable. It was wonderful working with you, and we hope to be of service again in the future!
Jon Andrew's was fantastic to work with. He went above and beyond to take care of us and make car shopping a great experience.
Your feedback is greatly appreciated, Steve! We are happy to hear that Jon could go above and beyond, and help make your car buying experience so memorable. It was wonderful working with you, and thank you for choosing Wilde!
Tyler Ducharme was an awesome salesman. He full understood what I was looking for and wanted. And found me a great car! Couldn't be happier.
Definitely will recommend Tyler and Wilde Honds to friends and family looking for a new car!
Thank you for sharing your feedback with us, Michael! We are thrilled to hear that Tyler could help you. It was wonderful working with you, and thank you for choosing Wilde!
I actually leased a car through Wilde and get my car serviced there when needed. I Made a appointment this week and pulled in to the service area where there were two service people working. Both were working with customers then as one got done he walked right past me and didn’t say a word, like Hello or I will be right with you like any normal person would in that line of work. He then returns does something on his computer then leaves service area with saying anything. Then to top it off another customer pulls in and she his helped right away by the other service person that didn’t see me standing by my car for the last 15 minutes. Later I went in and got a phone number to call to make a complaint and I never got a return phone call after leaving a message. Just a really bad experience and the two people working that night really didnt care about giving great customer service, and one of them was a assistant service manager. All they care about is selling cars I guess which I won’t be doing when my lease expires in three months.
Chad, we take your feedback very seriously, and your satisfaction is our top priority. We are concerned by your comments, and although the experience you described is not typical for Wilde Honda, we will use your feedback to help identify areas for improvement.
There’s no options to rate our experience as low as it was. Our experience with this dealership was utterly disgusting. The blatant and abysmal lack of ethics was appalling.
We were outright lied to on multiple occasions that the car we wanted was available, to be told after negotiations and hours of waiting that someone else had already purchased it, which they had known was the case from the very start.
Sales is brutal I know that, but there is an expectation of basic human decency that was completely disregarded. There was no apology for the willful deceit and waste of time and no attempt to even deny what they had done.
I’ve never been so disrespected and used in my life.
You all should be ashamed of yourselves.
Your behavior has cost you business, as well it should.
We will NOT come back to this dealership under any circumstance.
We are disappointed to hear that your experience did not exceed your expectations, and are concerned by your comments. At your earliest convenience, please contact me, Jim Reifenrath, General Manager, at (262) 542-9300.
Each time I get an Oil Change I look for Andrew to help me as I find him very helpful , professional friendly. I would happily go back to Wiled Honda just for this reason .
Your feedback is greatly appreciated, April! We are happy to hear that Andrew could help make your Wilde Honda experience so memorable. It is always wonderful working with you, and thank you for continuing to choose Wilde Honda!
My entire experience at Wilde Honda was "Award Winning!" I went online & and Dino directed me the next day to salesperson,Chris Krause, who instantly made me feel comfortable and special. Chris was like talking to family-he only had my best interests at heart. His explanations could not have been clearer and he covered every aspect of buying a car. Honda can sell itself, but Chris Krause sold me on my new car. Gary Peckham, the financier extraordinaire & Chris made going thru the paperwork a breeze and a lot of fun. Chris handed me the keys and I was absolutely giddy with pleasure. Thank you Chris and Wilde Honda!!
Thank you for taking the time to share your feedback with us, Kate! We are so glad to hear that Dino, Chris, and Gary could help make your car buying experience so memorable. It was wonderful working with you, and thank you for choosing Wilde!
Maxx Schmidt did a great job!
Thank you for sharing your feedback with us, Todd! We are happy to hear our team could help make your car buying experience so memorable. It was wonderful working with you, and we hope to be of service again in the future!
Shannon was awesome to work with made everything so easy and is very pleasant to work with, thanks
Thank you for taking the time to share your feedback with us, Kevin! We are thrilled to hear that Shannon could help. It was wonderful working with you, and we hope to be of service again in the future!
Second time I’ve purchased a Honda at Wilde. Second great experience.