There’s no options to rate our experience as low as it was. Our experience with this dealership was utterly disgusting. The blatant and abysmal lack of ethics was appalling.
We were outright lied to on multiple occasions that the car we wanted was available, to be told after negotiations and hours of waiting that someone else had already purchased it, which they had known was the case from the very start.
Sales is brutal I know that, but there is an expectation of basic human decency that was completely disregarded. There was no apology for the willful deceit and waste of time and no attempt to even deny what they had done.
I’ve never been so disrespected and used in my life.
You all should be ashamed of yourselves.
Your behavior has cost you business, as well it should.
We will NOT come back to this dealership under any circumstance.
We are disappointed to hear that your experience did not exceed your expectations, and are concerned by your comments. At your earliest convenience, please contact me, Jim Reifenrath, General Manager, at (262) 542-9300.