near Mukwonago Wisconsin
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Jacob Lied was awesome in helping us in buying a used Honda Odyssey. He listened, answered our questions & was very patient with us. No pressure. It was even towards the end of the day. Rod the sales manager also was patient with us. My husband & I highly recommend people to go to Wilde Honda when looking for a vechicle.Thanks!!!
Thank you for taking the time to share your feedback with us, Jim & Mary! We are thrilled to hear that Jacob and Rod could help you. It was wonderful working with you, and we hope that you enjoy your Wilde Honda Odyssey!
I'm really happy that came to Wilde! Tyler Zane is awesome! He has amazing customer service skills & he is extremely knowledgeable about cars which made everything so much easier! Everyone worked very hard to make sure that I didn't leave empty handed. Couldn't be happier!!! Highly recommend!
Your feedback is greatly appreciated, Gabrielle! We are thrilled to hear that Tyler could help make your experience so memorable. It was wonderful working with you, and thank you for choosing Wilde!
My experience with Chris Krause the salesperson was extremely congenial with little pressure if any to purchase a vehicle. I did purchase a 1016 Nissan Quest and thought that the price was fair and Chris was quite knowledgeable in selling me on the minivan. I would recommend Wilde Honda and Chris Krause to anyone looking to purchase a good used vehicle.
Thank you for taking the time to share your feedback, Jim, and congratulations on your Nissan Quest! We are so glad to hear we could help make your experience so memorable. It was a pleasure working with you, and we hope to be of service again soon!
My wife bought a car here from Paige, last month and it was a very smooth and enjoyable experience. We both enjoyed the friendliness and the pleasure of being around caring staff. I was so impressed I went back and bought a vehicle myself and had the same experience twice. Thanks to Paige, Sam, and Kurt. Glad to have done business with you and to meet you all. Big thanks
Thank you so much for sharing your experience, Steve B and Sue B! We are so happy to hear that Paige, Kurt, and Sam impressed you and we look forward to our next opportunity to serve you.
I was very satisfied with my experience at Wilde Honda, especially with my salesman Chris Krause. He was patient and lead me to the right vehicle. This is my 2nd vehicle purchased from Chris and I'm extremely happy with both cars.
Good job Chris!
Thank you for sharing your experience, Mark! We are happy to hear you are happy with your two cars and we look forward to our next opportunity to be of service.
Came in to see about getting my 20 year old Honda fixed and drove out with a 10 year newer car that was in great shape at a super price. Thanks to Corey and Ali I was able to get this deal within my budget.
Thank you so much for sharing your feedback, Mike! It was a pleasure working with you and we look forward to the opportunity to work with you again soon.
I'm a quality control manager for a local service company in New Berlin,WI, and when I don't get 100% satisfaction I'm going to let you know. On March 15,2016 I brought my 2009 Ridge Line in for routine maintenance and a few issues I was having. I arrived at the dealership just before 7am so I had to wait about 5-10 min before the people inside turned on the lights and let us in. The service adviser greeted me and I proceeded to read the list of requests I had, which he seemed to totally understand everything I had to tell him. Which I thought was great, I had also mentioned that I had a price for replacing all 4 tires from a competitor and if you could match it I would get them put on, he told me he would check it out and get back to me, well I received a call from another guy and he told me they only had 3 in stock and tires were obsolete, well I new the replacement tire was either the Premier or the Defender LTX , well I asked if they could match $895.44 which was the out the door price from your competitor , I ended up paying $1029.95 and I wasn't told which tire I was getting.( Not happy ) Last weekend while backing up my driveway I notice a loud noise I've never heard before coming from the front of the vehicle, today I thought I would open the hood and see if I could see anything that might be loose and to my surprise I found a large tool called a Snapon trim pad 20" tool, I have a pic of what it looks like and where it was in the engine compartment it's rubber handle was rubbing on the a/c compressor pulley/clutch. well I started looking around the engine compartment for other tools, I didn't find any but did find some troubling things like I wanted the hood support rod plastic retainer replaced, it was broken so the rod is not secured with the hood down IT WAS NOT REPLACED I don't know what I paid for?(J#6 on bill) also found the positive battery cable not in its retainer or support , (the battery was replaced by you guys a while ago), I had also brought up that I was smelling anti freeze when I would back into my garage after turning off the vehicle your guys couldn't find any thing and said it wasn't low on anti freeze well I looked at the anti freeze over flow receiver tank with the vehicle cold, it's empty. I spent just over $2000 for these repairs and tires. I feel like I don't have a lot of confidence in your mechanics any more and being in the service business I know there are good mechanics and bad, the reason I bring my car to your dealership is because we own two Honda vehicles one which we bought from you. I don't want to have issues like this and I want a mechanic that's familiar with working on HONDA'S !! That old rule you pay for what you get isn't true here you just pay!!
Thank you so much for sharing your feedback and giving our dealership the chance to improve. We are so sorry to learn that your recent experience with our dealership did not live up to your or our expectations, Ken. We would really like to discuss your experience more in depth so that we can correct the issue and hopefully regain your trust through further better interactions. Please reach out to our General Manager, Jim Reifenrath at 262-542-9300 ext 2740
Al Schultz .... Thumbs up and thank you for all the help with my cars - my old one and now my new one..but hopefully not for awhile...
Thanks for your loyalty, Judy. Hopefully we will be able to serve you in the near future.
I purchased a vehicle from Usman T. last night. I hate the process of purchasing overall but "Sonny" was very helpful and accommodating. The process ran late to about 10:30 pm and Sonny was there to hand the key to my new car.
Congrats on your new vehicle, Xing! Glad to hear Sonny was so helpful. Thanks so much for your business and we look forward to serving you in the future.
Gino was great. He knew I was in a hurry and made things move along quickly.