Jay was great to work with. Very knowledgeable and informed me of what I needed to know. He is easy going and I would recommend him to anyone looking to by a preowned or new vehicle. His patience was well appreciated and I am a repeat buyer just because of him. Thanks Jay and everyone that helped at Wilde Honda
Thank you so much for sharing your experience, Roger! It is so wonderful to hear that Jay was so helpful and we look forward to our next opportunity to be of service.
I had been searching for a new car for a few weeks and I knew that this was the place I wanted to get my car. I test drove the 2016 Honda HR-V and although I was slightly unsure about it I decided that was going to be the smartest choice. When I sat down with the salesman he wasn't very knowledgeable and he had difficulty trying to work with the financing of the car. He then went to the manager and the manager was absolutely rude. He was pushy and rude and he either wanted it his way or no way. He made no effort what so ever to be polite. After almost 2 hours we left dissatisfied with the service that the dealership provided and especially with the management there. The next day I went to another dealership and within 2 hours I was driving my new 2016 car. I was very happy I was not influenced by the harassment that I received there and that I never returned there. I will be telling all my friends and family or the rude service that was provided to me at the Waukesha Honda Dealership.
Thank you for sharing your feedback, M Ocampo. I am sorry to learn about your experience and would like to assure you that your feedback has been used as an opportunity to discuss customer service with all of our staff members. Please reach out to me at your earliest convenience so that I may address your concerns more thoroughly. Jim Reifenrath, General Manager. 262.542.9300.
2nd Pilot and both times Mike has made the process of purchasing a vehicle awesome! Thanks so much Mike!
Ashley was so great! I had an awesome experience and now have a nice new ride!