Wilde Subaru

1710 Hwy 164
Waukesha, WI 53186

Inventory: NewUsed
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4.8 rating of Wilde Subaru
4.8 out of 5

95% Recommended

Based on 192 Sales and 7 Service Reviews

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Ratings 4.8
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5 Star Rating
Overall Experience
Thanks Wilde Subaru, I am thrilled with my new Ascent...and thanks to Robert, you made the process easy and quick!
Assisted by Robert Reid
Thank you for sharing your feedback with us, Lindsay! We are happy to hear that you are enjoying your new Subaru Ascent, and that Robert could be of help. It was wonderful working with you, and we hope to be of service again in the future!
September 17th
1 Star Rating
Overall Experience
I bought my Outback from Wilde and was really excited to be able to do the promised Express service for my oil changes. My first oil change experience was not what was promised. I checked in at 2:15pm and the associate took my key fob and directed me to the waiting area. After an hour of waiting, I went out to find someone to help. My associate was not available, a young man was sitting at the first desk with his head down on the desk and appeared to be sleeping. I Approached the next lady and inquired when my car would be done. She informed me that if I had an appointment it would take an hour for oil change and tire rotation, but seeing I did not, it would take 1.5 hours. I expressed that I wish I would have been informed of the time as I did not have that kind of time today. She said I would need to speak to my associate, I reminded her that my associate was not available and I would like some help retrieving my car. The new associate was able to find my car and in about 5 minutes she informed me that they were done with my car, but did not do the wash. I said that was fine. I called the service manager who apologized, and said no it does not take that long and that day they had a problem on the lube rack. My expectation would be that if they knew that the oil change service was backed up that I would have been informed ahead of time. I was not provided the information about the system checks either. I am disappointed that I did not get the level of service I was promised when I purchased my car. I am also disappointed that I have referred other people here, who also purchased new cars. EXPRESS service should not take 1.5 hours and if there is a problem the customer should be notified. They also might want to have employee's sleeping in the public area be provided duties to expedite service.
Waterford, WI
Kim, your feedback and satisfaction are our top priority. We are concerned by your comments and would like the opportunity to speak with you about your experience. At your earliest convenience, please contact me, Pete Erkkila, General Manager, at (262) 544-5400.
August 30th
1 Star Rating
Overall Experience
EXPRESS SERVICE/ NO Appointment Needed, is not the truth. You will be told to wait hours for the people with appointments to be serviced. Hmmm 30 minute oil change? Hard to believe anything this place tells you. People there just say they didn't create the Website don't blame them for the disappointment it creates.
Big Bend, WI
Dale, your feedback and satisfaction are important to us. We are concerned by your comments and would like the opportunity to speak with you personally about your experience. At your earliest convenience, please call me, Pete Erkkila, General Manager, at (262) 544-5400
June 18th
5 Star Rating
Overall Experience
I had a great experience at Wilde Subaru! I definitely recommend buying your next car from them!
Pewaukee, WI Assisted by Alex Korotko
Thank you for your feedback, Kelly! We are thrilled to hear that you had a great experience. It was wonderful working with you, and we hope we can be of service again in the future!
May 30th
5 Star Rating
Overall Experience
The whole process was fast and painless. Alex was a great salesman, I would recommend him to anyone.
Pewaukee, WI Assisted by Alex Korotko
We greatly appreciate your feedback, Molly! We are thrilled to hear that Alex could make your car buying experience so memorable. It was wonderful working with you, and thank you for choosing Wilde!
May 25th
5 Star Rating
Overall Experience
We had researched the Crosstrek and went just to test drive on a Friday afternoon. The receptionist asked the right questions and introduced us to Nick Sadi for new car sales. Nick is very knowledgeable and talked us through all the bells & whistles. When the price ended up at my target #, we bought it! We added the hitch and the service dept installed it right away. So happy!
Mukwonago, WI
We greatly appreciate your feedback, Kt K! It is wonderful to hear that Nick and our team could help make your experience so memorable. It was wonderful working with you, and thank you for choosing Wilde!
May 10th
5 Star Rating
Overall Experience
Friendly sales person; reasonably pleasant experience
Milwaukee, WI Assisted by Kelsey Erath
Thank you for your feedback, Brad! We are glad to hear that you enjoyed your Wilde Subaru experience. It was wonderful working with you, and we hope we can be of service again in the future!
May 8th
4 Star Rating
Overall Experience
We had a great experience overall and the sales team was very helpful!
Milwaukee, WI Assisted by Stephanie Hafez
Thank you for your feedback, Alex! We are thrilled to hear that you had a great car buying experience with our team. It was a pleasure working with you, and we hope we can be of service again in the future!
May 7th
5 Star Rating
Overall Experience
I'm still recovering from the whirlwind of excitement of being able to walk into this dealership at 2:00 pm and drive out with a newly leased 2018 Forester just a few hours later. Having not purchased a car for 16 years (yes, my old Forester was THAT awesome), I was amazed at the expedited process. The team that greeted me was fantastic ~ So professional and informative. They had a lot of patience with me as I absorbed the process and the many decisions as one purchases a new vehicle.
I am thrilled with my new ride! You can't beat Subaru. This one is my 4th!
Thank you, Mike, Matt and Josh; You guys truly made my experience an extremely pleasant one!
Oconomowoc, WI Assisted by Matthew Horne
Thank you for taking the time to share your feedback with us, Mona! We are thrilled to hear that Mike, Matt, Josh, and our team could help make your experience so memorable. It was wonderful working with you, and we hope that you enjoy your new Wilde Subaru Forester!
May 7th
5 Star Rating
Overall Experience
Awesome experience from beginning to end. Kelsey was super! Love my Outback!
Oconomowoc, WI Assisted by Kelsey Erath
Thank you for your feedback, Dawn! We are thrilled to hear that you enjoyed your experience, and the Kelsey could be of help. It was wonderful working with you, and we hope that you enjoy your Subaru Outback!
April 30th