I purchased a certified Pre-owned 2015 Pilot out of state about 2 months ago. took it to Williams Honda. They not only serviced the recall, they determined that the break pads and rotors needed replacing. I was provided with a loaner and the work was completed in record time. Best part, I never had to pay a dime! Thank you to service manager Anne Lister and her team, Bart and Ed!
We pay a huge amount of money for an extended warranty and called to have our car looked at and they did something to our car that we didn't even ask them to do. To get charged for something we didn't even ask them to do and that should be included in your warranty is ridiculous. I'll never buy another car from them again.