The staff were professional, knowledgeable, courteous, polite. The service was carried out in good time and my van is driving well. No complaints regarding any of these.
Unfortunately the wash bay has dropped the ball this time.
The interior of my car was not properly cleaned.
The back was filthy. It was not washed at all.
Imagine my surprise when I arrived at my first stop and dropped the tail gate to a filthy dirty load bin.
Furthermore I had spoken to Tshepo when I booked the car in about a piece of rubber that was in the back and needed to be removed before going through the wash.
Terribly disappointing on the part of the wash bay. Otherwise a highly satisfactory experience.
Great customer experience from service desk to the drivers who dropped me off and collected me.
Please commend your drivers as they are friendly, chatty and generally a good advertisement for your Company
The quality of work performed was poor.
After I Brough my car for part replacement, the engine was affected and this resulted to some issues which were not there in the first place. Communication was not clear.