I saw the ad on gumtree and picked up the phone to call and that's how I first interacted with Vincent. From that day onwards, he kept me abreast and was consistent in updates, providing info needed till the time of taking delivery. My husband and my dad whom we bought the car for are extremely satisfied with the car and service provided by Vincent who works for Williams Hunt Fourways.
Ps: I kept the lovely gift he gave me. I am enjoying the goodies.
Thank you and keep up the great work!
Car was not washed properly. Lots of watermarks on the car. Was not told about the scuff marks on right rear fender and small scratches on read bumper. Tank was also not full as requested. Suspect car has been in front accident as gaps between bonnet and fenders don't look correct. Opening the bonnet one can see right into the fender panels unless by design which I doubt some.covers are missing. At above 80km/h and above then is a wind sound on sunroof so probably a seal that is worn out. Also at same speed and higher then is a droning sound from all around the car but more focused on the back. Salesperson said before delivery that car needs to have rear wheel bearings replaced and when I took delivery says this was not done and then according to diagnosis the car has flat spots. When asked how long the car was standing at the dealership he mentioned plus minus 2 weeks. No car I know off gets flat spots for standing that little time. I then drove to the garage and increased tyre pressure from 2.1bar to 2.8bar and even at the lower pressure there was no sign of flat spots so concerned about technical diagnosis and technical service providers that this dealership uses. Also roadworthy report mentions an engine light that was on and salesperson then tells me i got sorted out by replacing a spark plug and diesel engines do not use spark plugs so I wonder if the fault codes were simply cleared to make the problem go away or if something was actually fixed.
Very nice experience , Indeed. sales person (Vincent) was amazing host and kudos to him. One thing that needs improvement, valet service of car was not at all good, post delivery I could see litter in the car under the seat. Good stuff / leftovers in the car storage boxes. It was just an exterior wash with some cleaning here and there.