In the 8 odd weeks I owned the Astra, it was in my possession for a total of 3 weeks maximum. The rest was spent in the dealership getting numerous issues resolved, the most pressing being the engine management warning/ turbo issue which would the dealership could not get resolved. I must state that during the course of this ordeal, both Martin and Joey went out of their way to assist with either collecting, or dropping the vehicle, and supplied me with a loan vehicle each time the Astra had to go in, however, the quality of the loan cars left a lot to be desired.
The first loan car, a Suzuki Swift was in dire need of a major service and spent the week or so i had it spluttering and misfiring under load and also had a major wheel balancing issue. The second vehicle, an Opel Mariva, broke down on me twice, going into limp mode a number of times with the engine management warning staying on permanently, the third, an Isuzu double cab was mechanically sound, but had 4 smooth tyres, one having a puncture repair at the outer edge/side wall of the tyre.
The reason I am raising this, is that all these vehicles, including the Astra I had purchased, were all being advertised as being in immaculate condition, and being sold as either Value, or G2 certified cars!! In my mind, it would be far better to bring your used cars back to immaculate/mechanically sound condition before actually placing them on your floor for sale, this would be much better than trying
to unsuccessfully repair issues later.
Also, from my understanding, the Astra had been previously sold to another customer who had eventually returned it just before I purchased it, as the issues could not be resolved. It is sad that the vehicle was then sold straight away without the issues being resolved :(
After 8 odd weeks of inconvenience and the endless stress of driving around with my 5 year old and not knowing if we would be stranded on the side of the road somewhere, I finally opted to chat to Martin about returning the Astra, and possibly looking at taking another vehicle through Williams Hunt. After chatting to the DP this request was declined, which I must be honest, was very disappointing especially as I was going to leave for our Christmas holiday to the coast in less than a week.
This was the last straw, and unfortunately left me with no option but to move on and trade the Astra on a better car at a competing dealership. As can be expected, after having to pay all the on road fee's etc again on another car, I have taken a substantial knock to my wallet which will not be forgotten soon!!!
There have been 2 lessons learnt though: 1: I will never buy another Opel, and 2: I will unfortunately not support, or recommend Williams Hunt again.
In saying the above, I must state that I am by no means trying to be negative and knock your business, instead the above is meant to be taken as constructive criticism from someone who replaces his car annually, and could have been a loyal supporter had things gone the other way.