Justin Donovan was very attentive and took care of any of my concerns, as I was coming in from out of town. He kept me informed the whole way. GM Tom Howe was who took care of the delivery process, as Justin had to be with family. Tom was also very accommodating (even though he didn’t think so) . My wife is going to be turning in her Nissan Rogue on lease in September and we may be buying something this time. We will definitely be in contact with Williams in the near future, exploring all options . Thank-you for the AWESOME vehicle and totally positive experience!!! We will be back..