near Horseheads New York
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My experience was a very pleasant experience from the moment we arrived at wrong location and given directions to the other location where vehicle was with a smile. Never was made to feel pressured everything we asked for was addressed and delivered as agreed! We’re excited about our purchase. Justin Donovan as well as those we encountered were quite the consummate professionals!! Thank you :thumbsup_tone3:
Very easy and pleasant experience!
There was absolutely no pressure during the entire time it took me to decide on the vehicle I wanted to purchase. I am retired & was dealt with respect, kindness and some humor along the way. There is nothing negative that I can say about my experience. All dealerships should take a page from their play book.
Buyer beware! My sales person Taylor Bayait was great. Helped me find the exact vehicle I was looking for at a great price. The auto loan through Subaru Chase came with a very low percentage due to my excellent credit history. All of the paperwork was filled out completely and accurately, great experience right? Wrong. Williams Subaru of Sayre forwarded an incorrect Social Security Number on my auto loan to Subaru Chase. For the past two months Williams Subaru of Sayre have been unable to correct THEIR mistake. My calls to the financial customer service office at Subaru Chase have been a catch-22. They are unable to correct the Social Security number even after I spent over an hour and a half getting a copy of my Social Security number and a letter stating my correct Social Security number. This was given to Williams Subaru of Sayre who said they would correct their error. Two months later and Williams Subaru of Sayre and Subaru Chase still have my name and financial information tied to a bogus social security number. They seem unwilling or unable to correct their mistake. All Subaru Chase will tell me is the Social Security number that they have on file from Williams does not match and they cannot correct it. Williams Subaru of Sayre says they have tried to correct it and can’t understand why they can’t correct their mistake. In this day of identity theft my identity has been hijacked through no fault of my own and Williams Subaru of Sayre and Subaru Chase seem to not care enough to correct THEIR mistake. BUYER BEWARE with Williams Subaru of Sayre.
I went to Williams Subaru just to see what was available in Forester's before I drove to Buffalo to visit with relatives and check out the inventory at the larger car dealers. Taylor Bayait however met me at Williams Subaru and turned out to be the most helpful car salesman I have ever encountered. He was not pushy but instead used his wealth of knowledge to assist me in finding the right Forester in the trim level that met my needs and was also a great deal. Highly recommended! It was the most stress free car buying experience I have ever been through, meet Taylor and see if you don't agree. I can't imagine going anywhere else now when looking for a Subaru.
Very nice people. Not pushy at all!!!
I really appreciated that.
Williams Subaru of Sayre Links